Patient Access Representative

Mercy
paid time off
United States, Missouri, St. Louis
615 South New Ballas Road (Show on map)
Dec 20, 2025
Find your calling at Mercy! Job Description Summary The Patient Access Representative is often the first point of contact for our patients and therefore must represent Mercy with the highest standard of customer service, compassion and perform all duties in a manner consistent with our mission, values and Mercy service standards. Position Details: Additional Job Description Experience and Education Requirements: 1-3 years clerical experience preferred. Experience with medical terminology and insurance plans preferred. High School diploma required some college helpful. Minimum skills, knowledge and ability requirements: - Ability to communicate effectively both orally and in writing, excellent telephone etiquette required. - Ability to establish and maintain positive working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies. - Strong organizational skills; attention to detail - Ability to work under stress, meet deadlines and perform all daily assignments with a high level of accuracy. - Knowledgeable and experienced with various computers systems; Ability to use a 10-key calculator and computer keyboard. Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.