AI Product Manager

Lenovo
United States, North Carolina, Morrisville
Sep 03, 2025
General Information Req # WD00083350 Career area: Project Management Country/Region: United States of America State: North Carolina City: Morrisville Date: Wednesday, September 3, 2025 Working time: Full-time Additional Locations: * United States of America - North Carolina - Morrisville Why Work at Lenovo We are Lenovo. We do what we say. We own what we do. We WOW our customers. Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo's continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). This transformation together with Lenovo's world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub. Description and Requirements About the Position: We're looking for an AI Product Manager to lead the delivery of our global Customer Service AI network. We are growing a new product and are in need of an experienced Product Manager who is well-versed in AI products, particularly LLMs to join us. This position is hybrid 3 days per week at our Morrisville, NC location. Responsibilities: Product Design: Define AI Product including: functional requirements, user experience, and technical specifications, ensure innovation and final business value / KPI achieved. Project Management: Lead cross-functional teams like tech, biz ops, design to drive AI project forward, ensure high-quality on-time on-budget project delivery. AI Tech know-how: Familiar with the latest AI tech stack / progress, effectively define the high-level Technical Architecture design, capable to hands-on on low/no-code platform to PoC the concept, proven track on tech solution Eval. to provide clear Pros/Cons analysis for decision making. Communication & Coordination: Communicate effectively with colleagues across different departments and levels in a global multi-time zone setting, ensuring all stakeholders have a clear understanding of project goals, progress, and outcomes. Market Analysis: Stay informed about market trends and customer needs, gather feedback, and continuously optimize the product to enhance user experience. Data-Driven Decision Making: Make decisions for product iteration and improvement based on data analysis to increase market adaptability and competitiveness. Basic Qualifications: Bachelor's or higher degree in Computer Science, Artificial Intelligence, Software Engineering, or related fields 5+ years of work experience in AI product management, or a track record of successfully launching AI products Preferred Qualifications: 7+ years of Product Manager Experience Demonstrated product development leadership experience in a Product Manager capacity for AI products In-depth knowledge of machine learning, natural language processing, and other AI technologies Experience managing reporting, project cadence, and handling project deliverables Experience presenting to executives and business stakeholders Proficiency with Agile and Waterfall development methodologies Proficiency with Product Management and Collaboration tools: Figma, Jira, Confluence, Notion, SharePoint, Excel Ability to translate technical complexity into business value Ability to communicate across different organizational levels Cultural Competency working across Chinese, American, Desi, European, and South American cultural contexts, ensuring messages are communicated with clarity and tact PMP Certification a plus Bilingual The base salary budgeted range for this position is $107-135k. Individuals may also be considered for bonus and/or commission. This is a hybrid position 3 days per week at our Morrisville, NC location. Lenovo's benefits can be found at www.lenovobenefits.com. In compliance with Colorado's EPEWA, the expected application deadline for this position is October 2, 2025. This applies to both external and internal candidates. #NOVA We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class. Additional Locations: * United States of America - North Carolina - Morrisville * United States of America * United States of America - North Carolina * United States of America - North Carolina - Morrisville