1st Shift - Regional Credit Manager

McNeilus Steel, Inc. is currently accepting applications for a new team member to join our Accounts Receivable department as a Regional Credit Manager. This position works Monday-Friday; hours TBD.

Nature Of Work

A Regional Credit Manager is responsible for reviewing and obtaining necessary information for determining credit ratings of customers applying for credit terms. A Regional Credit Manager is responsible for all accounts receivable customer service duties.

Working Conditions

A Regional Credit Manager has his/her own workspace located within the front office adjacent to the Corporate Credit Manager's office that provides convenience for interaction and communication with other managerial personnel. A majority of the day would be spent on the telephone, faxing or emailing, or on the internet to obtain necessary information to process credit applications, and to answer questions and provide customer service for customers' requests.

Regional Credit Managers work a standard 40-hour week, but may work extended hours during the end of the month to review and prepare customer invoices and answer any customer inquiries. Occasional overnight travel to visit customers is expected.

Duties/ Responsibilities

• Process and authorize applications for credit
• Investigate credit history and current credit standing of clients
• Evaluate computerized credit records and payment histories when an account is past due, overextended, inactive, or shows a change of address
• Contact customers to negotiate payment on delinquent accounts
• Process inventory adjustments
• Responsible for making collection calls and providing accounts receivable customer service
• Post payments to customer accounts
• Provide assistance to customer inquiries regarding credit application process, credit balances, or payment history
• Maintain accurate accounts by posting checks, correcting billing discrepancies, and issuing additional credit memos
• Processes, posts and reconciles credit card payments as requested by customers
• Assist with petty cash management
• Assist/notify local law authorities in the event of Non-Sufficient Fund checks and lawsuits
• Use all safety devices, equipment, and PPE as directed and provided for protection
• Perform other duties as assigned and directed

Qualifications

• High School Diploma required
• Associate's or Bachelor's Degree preferred
• Possess or expected to enroll in courses to obtain a Credit Business Associate Certificate
• Must be able to read, write, and communicate in fluent English
• Ability to operate word processing and spreadsheet computer applications
• Good customer relations and ability to handle customer complaints and requests in a courteous and patient manner
• Ability to effectively communicate with customers, application resources, credit representatives, and other Company personnel through means of written or oral communication
• Be able to interact and work well with people
• Responsible and self-motivated and able to work well with little supervision

Benefits offered for this job

• Starting wage range: $30-35 per hour
• Additional incentives available
• Medical
• Dental
• Life Insurance
• Vision
• Vacation
• Holidays
• Sick Leave
• Tuition Reimbursement Assistance
• 401(K)
• Flexible Spending Account