Lead Software Engineer

WHAT THE ROLE WILL DO:

• Provide technical leadership in software planning cycles and connect with the team to provide feedback onproduct/project estimates and guiding the team in aligning with business goals andtimelines

• Develop strategies to solve highly complex business requirements and analyze technical specifications toimplement the requirements, ensuring optimal solutions for complexprojects

• Design and architect software, applications, and database enhancements or new products in alignment withbusiness requirements and technical specifications defined while considering scalability, performance, andmaintainability of thesystems

• Strategically guide the process of developing, building and testing software systems or applications to meetbusiness requirements enabling the delivery of high-quality and timelysolutions

• Drive high-quality, maintainable, and scalable code in various programming languages, provide guidance andmentoring to less experienced teammembers

• Lead the team responsible for conducting bug fixes to identify and remediate defects in software solutions andensuring the overall stability and reliability of thesoftware

• Supervise the technical documentation including code comments, design documents, and user manuals, whilesetting documentation standards for theteam

• Provide technical leadership and guidance to business analysts, quality assurance testers, and project managersto ensure that software solutions meet business requirements. Share relevantpast experienceand best practicesto deliver thebest.

• Provide high-level technical support to end-users, and make recommendations for enhancement orimprovements to ensure the proper usage and adoption of softwaresolutions

This position is not hybrid/remote and will be located at our Cleveland Headquarters office.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's staff, employees, and business relationships.

Must be eighteen years or older

• 6+ years of experience in software development in the software development industry in .Net and Web Application development

• Expertise and knowledge of software development life cycle (SDLC) methodologies and best practices

• Expertise and knowledge of software development tools, platforms, and languages

• Proven end to end experience in leading the development, integration, testing, and deployment of highly complex cloud-based software solutions or internet-related tools

• Proven experience in working with highly complex relational databases and advanced SQL techniques.

• Excellent written and verbal communication skills

• Proven experience in developing and leading the development of highly scalable and complex Microservices and in-depth knowledge of various integration patterns

• Extensive experience in software architecture and design principles

• Bachelor's Degree in Computer Science, Computer Engineering or a related field. In lieu of a degree, at least 9 years of experience in software development

• Must be at least (18) eighteen years of age

• Must be legally authorized to work in the country of employment without now or in the future requiring sponsorship for employment visa status (e.g., OPT, CPT, H1B, EB-1, etc.)

• Experience designing and implementing AI-enabled solutions, including integration with Large Language Models (LLMs), intelligent automation, and AI-assisted development tools.

• Experience supporting and troubleshooting complex enterprise applications in production environments.

• Experience serving as a technical lead or escalation point for Tier 3 application support functions, including troubleshooting, root cause analysis, and resolution of critical production incidents

• Experience developing and operating cloud-native applications on Microsoft Azure, including Azure App Services, Azure Functions, Azure Kubernetes Service (AKS), Azure SQL, and related platform services.

• Experience leveraging application performance monitoring tools to identify bottlenecks, improve application performance, and support proactive issue resolution.

• Experience implementing observability and telemetry solutions utilizing centralized logging, metrics, tracing, and dashboards to improve software quality and operational insight.

• Experience designing, deploying, and supporting distributed application architectures across Microsoft IIS web servers, cloud platforms, and microservices environments, including considerations for scalability, high availability, performance, and fault tolerance.

• Experience designing, developing, and integrating RESTful APIs, event-driven architectures, messaging platforms, and enterprise integration solutions.

• • Certified Software Development Professional (CSDP) or equivalent certification

• • One of the following certifications: Professional Scrum Developer (PSD) and Certified Scrum Developer (CSD)

Database Management Systems

Programming Languages

Code Prompt Engineering

Cloud Technologies & Platforms

Software Development Lifecycle (SDLC) Methodology

Continuous Integration and Continuous Deployment (CI/CD)

Project Management Methodology

Front-End Coding Languages

Web Services & APIs

Systems Integration

Source Control Systems

Build Tools and Compilers

Software Testing & Quality Assurance Methodologies & Tools

Automated Testing Tools

Solution Architecture Patterns

Containerizatio

.Net Web Application development

React development

Artificial Intelligence (AI) and Generative AI Solutions

Microsoft Azure Cloud Platform

Kubernetes and Container Orchestration

Application Performance Monitoring (APM)

Observability and Telemetry Platforms

Infrastructure as Code (Terraform)

Distributed Systems Architecture

REST APIs and API Management

Event-Driven Architecture and Messaging Technologies