Program Manager, Hospital Planning and Operations

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Job Details:

General Notes

Dell Medical School is seeking a Program Manager

Purpose

The Program Manager leads the planning, execution, and oversight of strategic, cross-functional programs that support the healthcare system's mission and operational goals. This role is responsible for managing multiple related projects, ensuring they align with organizational priorities and deliver measurable outcomes. The Program Manager reports to a Director or Senior Director and works closely with project managers, clinical and administrative leaders, finance, IT, and external partners. The Program Manager ensures that programs are delivered on time, within scope and budget, and in compliance with applicable regulations and internal policies.

Responsibilities

Leads Program Planning and Execution

• Develops and maintains comprehensive program plans aligned with strategic goals.
• Defines program scope, deliverables, milestones, and success metrics.
• Coordinates cross-functional teams to ensure timely execution.
• Tracks progress and adjusts plans as needed.
• Ensures alignment with organizational priorities and leadership expectations.

Manages Stakeholder Engagement, Communication, and Reporting

• Builds and maintains strong relationships with internal and external stakeholders.
• Develops and implements communication strategies tailored to specific audiences.
• Facilitates regular status meetings and provides timely, transparent updates.
• Prepares and delivers reports, dashboards, and presentations to communicate program status, risks, and outcomes.
• Ensures alignment and transparency across a program participants.

Oversees Budget and Resource Allocation

• Develops and manages program budgets in collaboration with finance.
• Monitors expenditures and ensures cost-effectiveness.
• Coordinates resource allocation across projects and departments.
• Identifies funding needs and opportunities.
• Prepares financial reports and justifications for leadership.

Ensures Program Compliance and Risk Management

• Identifies and mitigates program risks and issues.
• Ensures compliance with regulatory and organizational policies.
• Maintains documentation and audit readiness.
• Conducts program evaluations and implements improvements.
• Develops contingency plans for critical risks.

Supports Organizational Strategy and Innovation

• Aligns programs with long-term strategic initiatives.
• Identifies opportunities for innovation and process improvement.
• Leads change management efforts related to program implementation.
• Benchmarks best practices and integrates them into programs.
• Contributes to strategic planning and decision-making.

Other duties as identified by department

MARGINAL OR PERIODIC FUNCTIONS:

• Participates in organizational committees or task forces as assigned
• Prepares presentations for executive leadership or board meetings
• Conducts post-program reviews and lessons-learned sessions
• Supports grant writing or funding proposal development
• Mentors junior staff or interns on program management practices

KNOWLEDGE/SKILLS/ABILITIES

Organizational Agility

• Navigates complex organizational structures and informal networks to get things done.
• Builds coalitions across departments.
• Anticipates resistance and plans accordingly.
• Gains support through influence rather than authority.

Planning

• Scopes tasks and projects effectively, sets goals, and develops realistic timelines.
• Aligns resources with priorities.
• Adjusts plans based on changing conditions.
• Tracks milestones and deliverables.

Dealing with Ambiguity

• Operates in uncertain or rapidly changing environments comfortably.
• Makes decisions with incomplete information.
• Maintains focus during uncertainty.
• Encourages flexibility in others.

Drive for Results

• Demonstrates a strong track record of meeting goals and delivering high-quality outcomes.
• Tracks performance metrics.
• Holds self and others accountable.
• Celebrates milestones and achievements.

Interpersonal Savvy

• Builds effective relationships with a range of people.
• Listens actively and empathetically
• Resolves conflicts diplomatically
• Builds trust across different teams

MINIMUM QUALIFICATIONS:

Requires a Bachelor's Degree in Business Administration, Healthcare Administration, Public Health, or a related field with at least 5 year(s) of experience in program or project management, preferably in a healthcare or complex organizational setting

• Relevant education and experience may be substituted as appropriate

PREFERRED QUALIFICATIONS:

Master's Degree in Business Administration (MBA), Public Administration (MPA), or a related field with at least 7 year(s) of experience in managing cross-functional programs in healthcare or the public sector

• Experience with Lean, Six Sigma, or other process improvement methodologies

LICENSES, REGISTRATIONS OR CERTIFICATIONS

REQUIRED:

• None

PREFERRED:

• None

$88,497+ depending on qualifications

• Standard office equipment
• Repetitive use of a keyboard
• May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others
  

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Importantfor applicants who are NOT current university employees or contingent workers:You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure thatALLRequired Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers:As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questionspresented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.