We use cookies. Find out more about it here. By continuing to browse this site you are agreeing to our use of cookies.
#alert
Back to search results
New

Dir of Spa and Wellness - DH

Grand Geneva Resort & Spa
life insurance, vision insurance
United States, Wisconsin, Lake Geneva
7036 Grand Geneva Way (Show on map)
Sep 30, 2026

Description

Join our Grand team as a Spa Director: Responsible for the overall operation of the Spa and Fitness Center, including high standards in Spa/Fitness services and operations, while maximizing profitability.

Our Team is looking forPeople Pleasingindividuals who want to do the following:


  • Turn our guest's ordinary day into an extraordinary day

  • Love where they work

  • Be appreciated for what they bring to a team

  • Learn and grow with a company who truly values it's people


Grand Perks:


  • Flexible Scheduling

  • Free meals every shift made by our talented culinary team

  • Paid vacation days

  • Golf, Ski, & Spa discounts

  • Hotel room discounts as low as $49 per night

  • WELL Spa Gym membership for $16 per paycheck

  • Advancement opportunities across the property and US

  • Friendly work atmosphere

  • Holiday, jury duty, & bereavement pay

  • Medical, dental and vision insurance, company-paid life insurance, employee assistance program and additional retirement benefits

  • Recognition programs (aka get paid to celebrate)


The Responsibilities:



  • Maintain and increase Spa revenue.

  • Understand and analyze profit and loss statements to help budgeting and forecasting.

  • Monitor and control department's expenses and payroll.

  • Participate in the development and oversee the implementation of Spa operating budget.

  • Oversee hiring, training, supervising and evaluating of all Spa staff with assistance of Supervisors when necessary.

  • Attend the daily Huddle meetings at main hotel.

  • Maintain MOD (Manager on Duty) book.

  • Review staff goals from strategic plan.

  • Attend sales functions/ trade shows.



The Qualifications:


  • Someone who is passionate about people and travel

  • Willing to work weekends

  • LOVES meeting new people and interacting with guests

  • Has reliable transportation to and from work

  • Past experience in hotels and customer service a plus

  • Enjoys proactively using their creativity to personalize the guest experience

  • Minimum of 5 years Spa management experience.

  • Luxury hotel experience preferred.

  • College graduate or professional certifications in spa treatments preferred.

  • Prior experience w/ Spa Soft software.

  • Prior P&L experience and responsibility.

  • Passionate about hospitality and customer service driven.

  • Must possess good organizational /time management skills.

  • Able to develop camaraderie with team members.

  • Ability to hold yourself, employees, and organizations accountable for their actions.

  • Respond constructively to emotional situations, high pressure and conflict

  • Ability to work a flexible schedule including days, nights, weekends and holidays.



Reporting Relationship: This position reports to the Director of Operations

Exemption Status: Exempt

WARNING:must be prepared to be a part of guest memories for years to come!

Grand Geneva is an Equal Opportunity Employer

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Applied = 0

(web-9db6c7984-gpbl8)