Sales Operations Analyst

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale-faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

Group/Division

What You'll Do

In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

Responsibilities are to perform Business Operations activities for assigned division and regions or responsibilities using related systems and resources. Business Operations activities can include, but are not limited to, maintenance of division bookings snapshot, sales order hold management, review of SAP orders, bookings reconciliation, tool shipment slotting coordination, shipment revenue recognition tasks and backlog tracking. Business Analyst interfaces with field and factory personnel including Divisional Sales and Marketing, Field Sales, Finance, Master Schedulers, Configuration Analysts, Engineering, Trade Services and Shipping. Responsibilities may also include quote creation as well as other special projects or tasks as assigned by management.

• Maintain a bookings snapshot report including weekly analysis of snapshot data.

• Review sales orders in SAP for shipment holds. As needed review allocations, configuration issues and pricing.

• Generate and maintain various Master Ops and Snapshot reports utilizing advanced Excel skills

• Respond to inquiries relative to order conditions and configurations from Program Managers, Division Sales, Master Scheduler, Configuration Analyst, Trades Services and Finance.

• Complete quarter end close activities.

• Concentrated support and work commitment during peak activities, such as at the end of corporate fiscal periods.

• Work on complex problems where analysis of situation or data requires an in-depth evaluation of various factors. Exercise judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results.

• Good communication and telephone skills to relate and resolve specific order issues. Ability to act in authoritative role in meetings or related discussions.

• Familiarity of PC and related functionalities such as WORD, EXCEL, Power Query, SAP and Caerus database preferred.

• Receive quote requests, quote changes, adjustments and cancellations from Field Sales, Divisional Sales, Master Schedulers and Program Managers. Submit requests to Corporate OA for order processing as needed.

• Needs to be able to react quickly in a fast-past environment.

• Willingness to work cross-functionally with other members of Business Operations.

• Concentrated support and work commitment during peak activities, such as at the end of corporate fiscal periods.

• Respond to inquiries relative to Order conditions and configurations from Program Managers, Division Sales, Master Scheduler, Configuration Analyst, Trades Services and Finance.

• Skills on functionalities of Microsoft Excel

• SAP ECC and SAP CRM, MS Teams, Sharepoint, Power BI reporting experience preferred but willing to train.

• Strong communication skills and ability to follow up with sales people.

• Ability to react quickly in a fast paced environment.

• Provide support for quotes, sales forecasts, shipments.

• Must be able to function independently and self-motivated without daily direction.

• Excellent organizational and project management skills.

• Ability to work within a global environment, with sensitivities and understanding of cultural and multiple time zone challenges.

Minimum Qualifications

• 4 year degree or equivalent work experience in a Sales Ops environment supporting the Sales function internally

About KLA

We provide advanced inspection tools, metrology systems, process solutions, and computational analytics that make electronics possible, tackling complex challenges. From electron and photon optics to machine learning and data analytics, we seek perfection at the most fundamental level of matter in the universe. If you want to make electronics that push industries forward and make the world a better place, join us.

Total Rewards

KLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.

Interns are eligible for some of the benefits listed. Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

Use of AI Statement

At KLA, our interviews seek to understand your individual skills, problem-solving approach and authentic thinking. To ensure a fair and consistent evaluation, the use of AI, recording tools or other technologies to generate, suggest or provide responses during interviews-whether virtual or in person-is not permitted unless explicitly approved in advance as part of a reasonable accommodation or invited by the interviewer. Use of these tools may interfere with our ability to evaluate your individual qualifications and affect your candidacy. KLA is committed to advancing innovation through responsible AI, and we value candidates who share this mindset.

Equal Opportunity Statement

KLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us attalent.acquisition@kla.com or at +1-408-352-2808 to request accommodation.

For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.