Senior Technical Program Manager

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Commerce + Ecosystems (C+E) is responsible for enabling and optimizing the end-to-end customer journey on the Microsoft Cloud.

C+E's Commerce Financial Platforms (CFP) team is responsible for Financial Platforms, Global Payments Platform, Employee Financial Experiences, and C+E Compliance, and also develops and operates financial commerce platforms and tools that perform all revenue management functions for our customers, partners, and staff worldwide.

Come join a diverse community, where you can grow your career andshowcasehow we run compliance in a dynamic engineering organization.

As a Senior TechnicalProgramManager in our Financial Platforms Team, your role will be to lead and support features within Microsoft's financial data and reporting environment.Ensuring on-time, accurate, compliant, and insightful enterprise-grade data products is the goal, and the ideal candidate will have extensive experience with delivering complex projects in a financial reporting ecosystem.The candidate must be ready tobuild relationships across multiple stakeholder and engineering teams to meet evolving needs for financial data and reporting.We valueconsistentcommunication, strong collaboration skills, and a growth mindset with a future-ready outlook to ensure agility in our steadily changing landscape.

You will report to a PrincipalPMManager where you will find yourself amongst a team that models a culture of trust and inclusion.

Strategic Program Leadership

• Drives the vision, strategy, and roadmap for Mercury Reporting & Analytics initiatives that support Microsoft's Finance transformationobjectives.

• Identifiesopportunities to improve business outcomes through data modernization, reporting innovation, process simplification, and platform evolution.

• Incorporates customer, stakeholder, and business insights to influence investments, priorities, and long-term strategy.

• Anticipates future business needs and aligns program investments to deliver scalable and sustainable solutions.

Business Impact & Customer Focus

• Partners with Finance, Engineering, Data, and Business stakeholders to understand critical business challenges and translate them into strategic program opportunities.

• Advocates for customer and business needs throughout planning, prioritization, and execution.

• Measures success through business outcomes, user adoption, operational efficiency, and reporting effectiveness.

• Drivesprograms that improve the accessibility, quality, trustworthiness, and usability of financial data.

Cross-Functional Program Execution

• Leadscomplex, cross-organizational programs with multiple dependencies, stakeholders, and implementation teams.

• Orchestrates planning, execution, and delivery activities across engineering, product, data, and business organizations.

• Resolves ambiguity and balances competing priorities to drive alignment andexecutionexcellence.

• Establishes clear success criteria, milestones, and accountability mechanisms to deliver measurable results.

Product, Data, and Platform Modernization

• Guides modernization efforts across Mercury reporting platforms, financial data ecosystems, and reporting experiences.

• Collaborates with engineering teams to influence architecture, platform capabilities, and investment decisions supporting future business needs.

• Drives the adoption of modern data platforms, AI-powered insights, and automation capabilities that improve reporting efficiency and decision making.

• Identifiesopportunities to simplify processes, reduce operational burden, and improve platform scalability.

Risk, Governance, and Compliance

• Drives disciplined program governance to ensuredeliverypredictability, transparency, and accountability.

• Proactivelyidentifiesrisks, dependencies, and blockers, developing mitigation strategies that protect business commitments.

• Ensuresalignment with security, privacy, accessibility, compliance, and regulatory requirements.

• Promotes operational excellence through continuous improvement, measurement, and governance practices.

Stakeholder Management & Executive Communications

• Builds trusted partnerships across Finance leadership, engineering organizations, and executive stakeholders.

• Influences decision making through data-driven insights, strategic recommendations, and effective communication.

• Provides executive-level visibility into program health, risks, milestones, and business impact.

• Creates alignment across diverse stakeholder groups while navigating organizational complexity and change.

Operational Excellence

• Establishes mechanisms tomonitorprogram performance, operational health, and business outcomes.

• Usesdata, metrics, and customer feedback to drive continuous improvement and informed decision making.

• Champions a culture of accountability, learning, andexecutionexcellence across program teams.

• Delivers predictable outcomes through effective planning, prioritization, and resource management.

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
• 2+ years of experience managing cross-functional and/or cross-team projects.

Preferred Qualifications: