Operations Lead

Operations Lead

Location: Beaverton, OR - Monday-Thursday onsite, Friday remote

Contract: 12 months

Schedule: Full-time

About the Role

We are seeking an experienced Operations Lead to support business operations and enablement within a global technology organization. This role will partner closely with executive and cross-functional stakeholders to develop operational processes, drive strategic projects, and improve organizational efficiency.

The ideal candidate is a strong project and operations leader who can take ownership, create structure in ambiguous situations, keep stakeholders accountable, and drive initiatives from planning through execution.

What You'll Do

• Lead the development and implementation of business operational processes and cross-functional projects.
• Manage initiatives from planning through execution, including timelines, milestones, dependencies, deliverables, and risks.
• Partner with executive stakeholders to understand business needs and translate them into actionable plans.
• Drive accountability across stakeholders and ensure commitments, decisions, and deliverables stay on track.
• Identify opportunities to improve operational efficiency, effectiveness, and scalability.
• Develop solutions and processes aligned with broader business objectives and strategic priorities.
• Partner with central functions including HR, Talent Acquisition, Finance, and Technology leadership.
• Provide guidance and operational support across multiple initiatives and workstreams.
• Identify operational risks and develop mitigation strategies to minimize disruption.
• Facilitate cross-functional meetings, communicate project status, and surface blockers and decisions requiring leadership attention.
• Manage multiple projects and stakeholders simultaneously in a fast-paced, constantly evolving environment.
• Use business data and operational insights to identify problems and recommend practical solutions.

What We're Looking For

• 5-10+ years of experience in business operations, program management, project management, operations enablement, or a related discipline.
• Demonstrated experience owning and driving complex cross-functional projects from beginning to end.
• Strong ability to influence and hold stakeholders accountable without relying on direct authority.
• Excellent stakeholder engagement and relationship-building skills, including experience partnering with senior or executive-level leaders.
• Strong project and change management capabilities.
• Ability to bring structure to ambiguous problems and evolving priorities.
• Strong strategic thinking, analytical, and problem-solving skills.
• Excellent written and verbal communication skills.
• Experience developing, implementing, or improving business processes and operational workflows.
• Ability to manage multiple projects, priorities, and stakeholders simultaneously.
• Comfortable working in a fast-paced, global, matrixed organization.
• Bachelor's degree in Business Administration, Finance, or a related field, or equivalent relevant experience.

Preferred Qualifications

• Experience working within a technology, software, digital, or product development organization.
• Experience supporting operations across multiple regions or global teams.
• Experience managing programs that support technology or product development and delivery.
• Experience working directly with executive leadership or senior business stakeholders.
• Experience with operational risk management, business continuity, or organizational readiness.
• Experience with business planning, operational reporting, KPIs, or performance management.
• Familiarity with Airtable or similar workflow/database management platforms.
• Familiarity with enterprise technology and collaboration tools such as Microsoft, Slack, Box, Databricks, or AI-enabled productivity platforms.
• PMP, Agile, Scrum, or similar project/program management certification.
• MBA or Master's degree in Business, Finance, Operations, or a related field.

What Success Looks Like

In this role, you'll be successful by creating clarity and momentum across complex initiatives. You'll be someone who takes ownership, connects the right people, establishes accountability, anticipates risks, and consistently moves work forward.

If you enjoy solving operational challenges, partnering with senior stakeholders, and turning ambiguous business needs into organized, executable plans, we'd love to hear from you.

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