Backoffice Services - Hardware and Software Acquisition Analyst

Backoffice Services - Hardware and Software Acquisition Analyst

Hardware Acquisitions and Software License Management within the Backoffice Services branch of the GIS Infrastructure team that provides customer facing management of client/server hardware acquisition, life cycle software management, process improvement, data analysis and research, vendor interaction, and customer service within a dynamic and fast-paced team environment.

Major Activities/Key Challenges:

• Work alone or as part of a team to procure hardware and/or software licenses for internal customers that meet the needs of the customer. This is to be accomplished by working with external vendors and utilizing toolsets currently in place.

• Enter asset or software license data into a predefined system ensuring data accuracy and process compliance.

• Keep track of received data and source documents.

• Contact preparers of source documents to resolve questions, inconsistencies, or missing data.

• Perform data analysis and research, execute identified standards and processes in support of hardware and software licensing, acquisition and inventory management, and process improvement initiatives.

• Perform data analysis and research, and execute approved procedures involving software classification for newly installed client software.

• Manage assigned functional software license reporting activities including new software classification, and a perpetual review and reclassification of existing applications.

• Support information and reporting for budget, hardware and software license inventory.

• Execute and maintain hardware and software license information within our identified tracking system in direct support of hardware and software license inventory, renewals and acquisition.

• Assist in the development of reporting and process improvement to address management requirements for information access.

• Communicate with end-users, management, team members, peers, and suppliers as required.

• Respond to requests from your manager, and team members for specific hardware and software license information.

• Carry out multiple tasks and meet deadlines.

• Manage the Service Level Agreement (SLA) process in assigned area(s) of responsibility.

Qualifications:

Basic:

• Fluent in English. Other languages a plus.

• Ability and drive to work within a Team environment

• Personal motivation to excel within the role

• IS/IT asset management experience

• Software acquisition skills

• Excellent communication skills

• Experience with Microsoft Office Excel and Access

• Conceptual knowledge of Information Services/Technology

• Knowledge in Servicenow a plus

Working knowledge of:

Key Competencies:

• Problem Solver/Team Member: A problem solver with the desire to participate and support collaborative problem solving within the team environment.

• Change Agent: Introduce new ideas and processes that improve performance and productivity of the team.

  Salary Range: $54k-$58k/year approximation (actual compensation is subject to variation due to factors such as education, experience, skillset, and/org location).

This position is an opportunity to convert a current temp-to-hire role into a permanent position.

Working at Howmet's Corporate Center:

• You'll receive a generous 401k retirement plan, medical insurance, and free access to additional resource such as our Employee Assistance Program.
• Diversity Employee Resource Groups (ERGs) dedicated to fostering inclusive work environments that leverage the diversity of backgrounds, experience and thought within our organization.
• Ongoing opportunities to participate in a wide variety of Learning & Development programs.