Program Manager

Aquent is proud to partner with a leading innovator in the retail industry, a company celebrated for its commitment to delivering an unparalleled consumer experience nationwide. This is an exceptional opportunity to join a vibrant marketing team and play a crucial role in shaping integrated marketing initiatives for a significant retail collaboration. Your expertise will directly influence how customers engage with and perceive this exciting partnership, significantly expanding market reach and contributing to overall business success.

About the Opportunity

This is an exhilarating opportunity to become an integral part of a marketing team dedicated to elevating brand awareness, fostering customer engagement, and showcasing the distinctive value of a major collaboration. You will be instrumental in guiding the strategic planning and flawless execution of integrated marketing initiatives that drive growth for this key retail partnership. This role calls for a highly collaborative individual, adept at working seamlessly with marketing strategy, creative, merchandising, customer loyalty, operations teams, and external agency partners.

You will be at the forefront of developing robust integrated project plans, meticulously managing timelines, orchestrating deliverables across diverse functions, proactively identifying potential risks, and ensuring every initiative is executed with precision and operational excellence across both the company and its retail partner. Your contributions will directly enhance customer loyalty programs, promotional efforts, integrated marketing campaigns, customer-centric storytelling, and dynamic event activations, ensuring a cohesive and impactful presence in the market.

Key Responsibilities

• Manage the end-to-end execution of integrated marketing initiatives across multiple workstreams, ensuring projects are delivered on time and aligned with strategic business priorities.
• Develop and maintain detailed project plans, timelines, milestones, and deliverables for all assigned marketing initiatives.
• Coordinate execution across various teams including marketing, creative, merchandising, customer loyalty, customer relationship management, digital marketing, operations, in-store experience efforts, data analytics, and external agencies, as well as the retail partner's teams.
• Proactively track project health by identifying risks, dependencies, resource constraints, and timeline impacts, escalating issues as appropriate to ensure smooth progress.
• Facilitate recurring project meetings, accurately document decisions and action items, and drive accountability across all cross-functional teams.
• Communicate project status, key milestones, risks, and changes effectively to stakeholders throughout the program lifecycle.
• Support the successful execution of seasonal campaigns, promotional initiatives, customer loyalty programs, events, retail marketing, and other strategic marketing initiatives.
• Partner with marketing strategy and cross-functional teams to translate business priorities into actionable project plans.
• Coordinate planning milestones, approvals, creative reviews, and cross-functional deliverables, ensuring seamless integration.
• Ensure dependencies across workstreams remain aligned and that all teams have the necessary information to execute successfully.
• Build strong, collaborative relationships across the company, the retail partner, agencies, and internal business partners to remove obstacles and support seamless execution.
• Maintain comprehensive documentation including project schedules, action logs, timelines, meeting notes, and project trackers.
• Support continuous improvement of marketing processes by identifying efficiencies and recommending operational enhancements.
• Maintain program documentation including project templates, timelines, trackers, governance documents, and playbooks.
• Ensure project management tools and reporting remain accurate, current, and actionable.
• Contribute to standardized ways of working that improve consistency and execution across the Marketing organization.
• Utilize project management tools for managing timelines, reporting, resource tracking, and project communications.
• Maintain dashboards, trackers, shared resources, and reporting to support program visibility.
• Support the implementation of new tools, templates, and process improvements that enhance Marketing Program Management capabilities.

Must-Have Qualifications

• 4+ years of experience in account, project, or program management in marketing.
• Bachelor's Degree.
• Proven ability to manage multiple cross-functional marketing programs simultaneously.
• Strong project management, organization, and prioritization skills with exceptional attention to detail.
• Ability to build strong partnerships and collaborate effectively across multiple organizations.
• Excellent written and verbal communication skills.
• Experience developing integrated project plans and managing complex timelines.
• Strong problem-solving skills with the ability to proactively identify risks and recommend solutions.
• Ability to thrive in a fast-paced, evolving environment.
• Passion for marketing, retail, and delivering exceptional client experiences.

Nice-to-Have Qualifications

• Experience with various project management platforms and collaboration tools.

About Aquent Talent:

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. We also offer free online training through Aquent Gymnasium. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.