Technical Author Specialist II (SSO Division - Location: Irvine, CA)

Org Marketing Statement

At Parker Aerospace, we develop technologies and innovative solutions that enable reliable, efficient and increasingly sustainable flight for the lifecycle of the aircraft, including aftermarket support. Our passionate people with deep engineering expertise, together with our breadth of differentiated technologies, ensure that we make the extraordinary happen and continue to shape the future of aviation in partnership with our customers.

As a member of our team, you are instrumental in fulfilling our mission: 'Enabling Engineering Breakthroughs that Lead to a Better Tomorrow.' Pursuing a career at Parker presents unlimited opportunities for both professional and personal development. Working with some of the most brilliant minds in the industry, your contributions will be pivotal in developing innovative technologies and products, significantly contributing to Parker's goal of addressing the world's most pressing engineering challenges. At Parker, our team members belong, matter and make a difference.

Services & Support Operations Division

The Services and Support Operations (SSO) is a global leader of integrated MRO services and support. We are renowned for our exceptional customer service and expertise at every stage of the aircraft lifecycle, providing innovative OEM-quality service solutions across a comprehensive portfolio. We are proud to serve airlines/ business jet operators, the military, airframe/ engine manufacturers, as well as independent service centers. With our extensive network of service teams worldwide, MRO facilities, proprietary predictive modeling, and advanced systems, we offer 24/7 operational and technical support wherever it's needed.

Technical Author Specialist II (SSO Division - Location: Irvine, CA)

Position Summary

Collaborative role working directly with a multitude of geographically dispersed stakeholders for performing the development and maintenance of Aerospace technical publications ensuring that publications meet all specifications and customer requirements. Beneficial to have understanding for development and editing technical documentation and related data and familiarity with document control processes, library and technical research services.

Essential Functions:

• Coordinate and manage revisions to technical publications and related data by investigating drawings, wiring diagrams, schematics, parts lists, engineering hardware and software documentation, test reports, existing technical publications, company standards, and military and commercial specifications.
• Understanding of industry standards, ATA100, ATA iSpec2200, S1000D and ASD simplified English depending on program and customer needs for the generation and maintenance of technical publications including Aircraft and Component Maintenance Manuals, Service Bulletins and Letters, and Technical Support and Data Packages.
• Customer communication, coordination, and management for project tracking through data request and configuration management systems with strong organizational skills for the development of technical documents.
• Ensures the quality, adequacy, and quality of technical publications by applying quality control processes and checks during product development; coordinating review of publication products with customers and other organizations; and classifying and tracking discrepancies noted through the review process.
• Works with the team and coordinate with the customers to understand complex systems by developing technical publications that describe concepts in easily understood formats.
• Verifies that publications meet technical requirements and specifications and resolves conflicts by working with customers and other organizations to ensure deliverables comply with requirements.
• Creates publications that meet customer schedule, cost, and technical requirements by developing detailed plans and procedures. May negotiate with the customer to integrate customer requirements with company standards and publishing capabilities.
• Supports the technical accuracy of publications by integrating the contributions of engineering and other functions into technical writings.
• Supports accuracy and timely completion of writing and editing assignments by providing clear direction to art and production personnel on the arrangement of technical material; and verifying technical accuracy of output.
• Expedites effective use of the data preparation process for technical manuals by organizing and scheduling group work; instructing less experienced team members on the capabilities of computerized publishing systems; and providing guidance in the areas of format, content, and writing style.
• Catalogs technical publications and other reference/source materials. Supports publication requirements of internal organizations and external customers by identifying system requirements and providing technical advice.
• May provide library and technical research services to meet the information needs of engineers and staff. Conducts technical literature or bibliographic searches; analyzes, annotates and/or prepares abstracts; assists users to locate source documents; and provides guidance to users regarding reference sources, indexes, and internet resources.
• Improves work processes and quality of services by implementing continuous improvement techniques to analyze processes and identify areas for improvement within the organization.
• Manages technical publications work scope of external vendors. Monitors cost, quality and TAT for work across multiple programs.
• Enhances professional development by attending educational workshops, reviewing professional publications, establishing networks, and/or participating in professional associations.
• Shares specialized knowledge with others. Contributes to team effort by accomplishing related results as needed. Work assignments may include cross-functional or project team responsibilities (e.g. continuous improvement).

Qualifications:

• Completion of a bachelor's degree is a requirement for the position.
• Demonstrated ability to perform the essential functions of the job typically acquired through 6+ years of related experience in technical publications, and/or librarian or technical support disciplines.
• Considerable knowledge of commercial or military aerospace systems, assembly and test processes.
• Thorough knowledge of technical writing practices, computing systems, databases, graphics, and program applications.
• Knowledge of other related engineering and technical areas. May require in-depth knowledge of technical information resources, proficiency with library cataloging methods and systems, and the ability to research a variety of technical topics.
• Ability to read, analyze, and interpret engineering drawings, blueprints, charts, diagrams, and assembly/test procedures.
• Ability to clearly and effectively interpret technical information and prepare technical text to effectively communicate that information and comply with customer requirements.
• Ability to use standard business software applications and specialized database and research, and/or automated publishing and graphics tools.
• Ability to work on a variety of problems of considerable scope and complexity where analysis of the situation or data requires a review of identifiable factors and analysis of impact, and problem resolution requires thorough evaluation of alternatives.
• Ability to work within general work objectives regarding projects and team goals and use discretion in selecting procedures and techniques that should be applied.
• Ability to effectively communicate and present information to team members, team leaders, and top management.
• Ability to define problems, collect data, establish facts, and draw valid conclusions. General understanding of, and ability to apply, continuous improvement methods.
• Ability to effectively demonstrate team member competencies and participate in goal setting, performance feedback, and self-development activities.

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements. Must be a US Citizen.

Drug-Free Workplace

In accordance with Parker's policies and applicable state laws, Parker provides for a drug-free workplace. Therefore, all applicants seeking employment with Parker will be subject to drug testing as a condition of employment.

Conditions of Employment

This position is subject to meeting U.S. export compliance and/or U.S. Government contracting citizenship eligibility requirements.

Pay, Benefits, Work Schedule

Competitive Compensation

• Pay Range: $84915 to $141320 annually
• Participation in Annual Incentive Program

Benefit & Retirement Plans

Parker offers competitive benefit programs, including:

• Comprehensive coverage for medical, prescription drugs, dental, vision, voluntary optional life, accident insurance, hospital indemnity insurance and critical illness insurance with competitive premium cost.
• 401(k) Plan with company matching contributions at 100% of the first 5% of pay.
• Company provided defined-contribution retirement plan with annual contribution equal to 3% of pay.
• Career development and tuition reimbursement.
• Other benefits including paid parental leave, short and long-term disability programs, adoption assistance, a Care.com membership and financial planning assistance are provided at no cost to you.
• Supplemental benefit programs including identity protection, legal protection, and pet wellness are available at competitive rates.
• Paid Time Off and Company-Paid Holidays.
  

Equal Employment Opportunity

Parker is an Equal Opportunity and Affirmative Action Employer. Parker is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. However, U.S. Citizenship, Permanent Residency or other appropriate status is required for certain positions, in accord with U.S. import & export regulations.

("Minority / Female / Disability / Veteran / VEVRAA Federal Contractor")

If you would like more information about Equal Employment Opportunity as an applicant under the law, please go to Employees & Job Applicants | U.S. Equal Employment Opportunity Commission