Bilingual Supervising Employment and Training Counselor (English/Spanish) - Promotional

This recruitment is promotional only. You must presently be a full or part-time regular or probationary County of Sonoma, Community Development Commission, Sonoma County Fairgrounds, or Sonoma County Water Agency employee in order to apply for this position.

The Human Services Department's (HSD) Employment and Training Division has requested a department promotional certification to fill a Time-Limited Bilingual Supervising Employment and Training Counselor (English/Spanish) position, which is currently funded through 6/30/2029. Only qualified permanent and/or probationary Human Services Department employees on the eligible list may be eligible for referral to the department for the advertised positions. This employment list may also be used to fill future full-time positions as they occur during the active status of the list.

Supervising Employment and Training Counselors are responsible for supervising, training, and leading the activities of a unit of Employment and Training Counselors and support staff who provide vocational assessment, case management, counseling, and other employment and training services to clients who are seeking to secure or improve employment. They will guide staff on a large-scale initiative that emphasizes holistic and human-centered approaches when dealing with client case management, while also ensuring program requirements are met and documented. Additional responsibilities include:

• Delegating work assignments and distributing work to ensure equitable caseloads
• Screening and reviewing eligibility cases, training and services costs, and employment and training plans to assure compliance with rules, regulations, and departmental policies
• Participating in employee selection, performance evaluation, progressive discipline, and workflow assessment
• Providing supervision to staff to support client employment and training needs
• Collaborating with other Job Link and Employment and Training leaders to meet division and department goals and objectives
• Implementing, monitoring, and participating in the development and revision of program policies and procedures
• Collaborating with other unit supervisors and program staff to ensure consistency in messaging and service delivery
• Training staff on policies, procedures, and division best practices

The ideal candidate will possess many of the following:

• Supervisory or lead worker experience in a social services environment, with the ability to train, coach, monitor, motivate, and mentor staff
• Knowledge of WIOA, CalFresh, SonomaWORKS, Job Link, and/or safety-net programs, including state mandates
• Experience planning, assigning, and supervising the work of others, including the ability to evaluate the quantity and quality of individual and unit performance
• Experience providing vocational assessments, case management, counseling, or other employment and training services to clients in a public agency
• Insight into program clientele and an understanding of motivation methodologies
• Experience and knowledge of programs and resources within government and community outlets
• Expertise in interpreting and applying policies, procedures, and regulations
• Experience collaborating with program partners and other agencies
• Experience with CalFresh, CalJOBS, CalSAWS, MEDS, Outlook, PowerPoint, and Excel

• Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process.
• You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions.
• You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately.
• Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification.

Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process.

Application submissions require the Supplemental Questionnaire be completed.

Responses to supplemental questions may be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored.

The selection procedure will consist of the following examination:

An Application and Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Personally identifiable information (PII) is removed from the standard application fields and applicable attachments. This PII blind screening practice redacts a candidate's personal information that could potentially influence or bias the scoring process. Personal information includes the applicant's name, former last name, address, phone number, email, driver's license number, school name, education start and end dates, age, date of birth, gender, and race. This PII blind screening practice helps contribute to a fair and equitable examination process.

Each applicant will be evaluated based on the following criteria:

• Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions.

Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application and Supplemental Questionnaire Appraisal Examination which evaluates the education, training, experience, skills, knowledge, abilities, and other qualifications that you demonstrate in your application and/or response to the supplemental questionnaire. Please be aware that resumes and cover letters are not typically evaluated in the Application and Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates.

Additional Information

A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to candidates.

Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position.

How to Apply

Applications are accepted online at: www.yourpath2sonomacounty.org. Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be received by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted.

The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need.

HR Analyst: EP
HR Tech: VH