Intern - Claims Automation

Come grow with James River Insurance!

James River Insurance is an excess and surplus lines segment of James River Group Holdings, Inc. and operates on an approved non-admitted basis in 50 states and Washington, DC. Since 2003, James River has provided thousands of commercial property and casualty customers with innovative and creative solutions for particular insurance needs.

At James River Insurance, we are committed to providing a stable and rewarding work environment supported by our Core Values and Guiding Principles: Integrity, Accountability, Innovation, Customer Service, Communication, and Teamwork. We are proud of being recognized the past 5 years as one of The Top Workplaces USA.

James River Group Holdings, Inc. is a U.S. insurance holding company which owns and operates a group of specialty insurance and reinsurance companies. The Company operates in two specialty property and casualty insurance segments: Excess and Surplus Lines and Specialty Admitted Insurance. The Company tends to focus on accounts associated with small or medium-sized businesses in each of its segments. Each of the Company's regulated insurance subsidiaries are rated "A-" (Excellent) by A.M. Best Company.

Claims Automation Intern Job Summary

The Claims Automation Intern will provide support for James River Claims Department's innovation and automation goals. This position will primarily work with Claims leaders on technical projects including dashboards, automation and AI. This would be a part-time position, 5-10 hours a week.

Duties and Responsibilities

• Continuously exhibit and uphold Core Values of Integrity, Accountability, Communication and Teamwork, Innovation and Customer Service.
• Obtain a thorough understanding of the basic principles of risk as it relates to insurance products and services.
• Collaborate with various departments to complete assigned projects.
• Collaborate with Data Analyst on projects involving AI and automation that will lead to improved outcomes.

Knowledge, Skills and Abilities

• Experience using Copilot and other LLMs.
• Proficiency in the Microsoft Suite of tools including Office, Power Apps and Automate.
• Experience creating and working with data-driven business intelligence dashboards.
• Experience analyzing large data sets.
• Excellent written and verbal communication skills.
• Excellent organizational skills.
• Ability to take initiative and work independently.
• Continuous learning style.
• Ability to prioritize and handle multiple tasks in a fast-paced environment.
• Ability to successfully prioritize and manage deadlines.
• Ability to handle difficult and stressful situations with professional composure.
• Possess a positive and motivational attitude.

Experience and Education

• Active enrollment in or recent graduation from an accredited institution in a 4-degree university. Major/degree preference is for STEM, business or finance.
• Minimum 3.0 GPA in core courses preferred.
• Academic experience working with machine learning and data (automation and AI) preferred.

The hourly rate for this position is $20.00.

Actual compensation will be determined based on several factors, including relevant experience, qualifications, job-related skills, education, professional certifications, internal equity, market considerations and other business-related factors.

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Please note that this position is not eligible for H-1B visa sponsorship. All applicants must be currently authorized to work in the United States on a full-time basis without the need for current or future H-1B sponsorship.