System Service Team Lead

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

__

We are seeking a high-impact, hands-on Field Service Team Lead to take ownership of a critical service organization supporting complex Medium Voltage (MV) drive systems and Synchronous Condenser installations across the United States and internationally. This is not a purely managerial role, it is a frontline leadership position where you will lead from the field, setting the standard for technical excellence, safety, and execution. You will guide a team of 10-15 highly skilled field service professionals, while remaining actively engaged in complex commissioning, troubleshooting, and site leadership on high-value projects.

As a key leader within the service organization, you will play a pivotal role in developing talent, driving operational performance, and strengthening customer partnerships. Your ability to combine deep technical expertise with strong leadership and decision-making will directly impact project success and long-term business growth.

What makes this role unique:
This role offers a rare combination of people leadership, technical authority, and field execution. You will not only lead a team, but you will also shape how complex systems are delivered and supported in the field, acting as a trusted expert for both internal stakeholders and customers. Your influence will extend from hands-on site leadership to strategic coordination across the organization.

Travel & Engagement:
This position requires regular travel and direct site involvement, with the expectation to step in and lead field activities whenever needed, demonstrating leadership by example and ensuring the highest standards of execution.

The work model for the role is: Remote (Must be in Houston, TX or New Berlin, WI) {#LI-Remote}

This role is contributing to the Motion Service division in the US.

You will be mainly accountable for:

• Lead, mentor, and develop a team of 10-15 field service engineers and specialists. Foster a culture of accountability, continuous improvement, and knowledge sharing.Act as the technical and operational authority for complex MV drive and synchronous condenser projects

• Take direct leadership on critical site activities, including commissioning, troubleshooting, and escalation management

• Champion and enforce best-in-class Health, Safety, and Environmental (HSE) standards

• Drive planning, resource allocation, and execution excellence across multiple projects while collaborating cross-functionally with field service management, project management, sales, and technical support teams

• Oversee and ensure the accurate and timely completion of administrative responsibilities, including timekeeping, expense management, and project documentation.

REQUIREMENTS

• Associate's technical degree and years of 7 years relevant experience or High School technical Diploma and 9 years relevant experience or military education/experience required. Bachelor's degree in engineering or technical field and 5 years of relevant experience highly preferred.

• Experience in field service or commissioning of Medium Voltage systems, drives, or rotating equipment. Ability to interpret circuit diagrams, wiring diagrams, assembly drawings, technical manuals, and technical specifications.

• Experience working with Synchronous Condensers or similar power systems is highly desirable.

• Site management experience and team leading experience are a plus.

• Valid driver's license.

• Demonstrated leadership experience managing technical teams.

• Strong knowledge of electrical safety standards and HSE practices.

• Willingness and ability to travel approximately 50%.

• Strong communication, organizational, and problem-solving skills.

ON-SITE WORK ENVIRONMENT CONDITIONS
In the performance of job duties, the employee will work in an industrial environment. The employee may be required to work near moving mechanical equipment, at elevated or potentially hazardous locations, and in outdoor weather conditions. The role involves work-related travel and may include occasional exposure to extreme temperatures, electrical hazards, and vibration. Noise levels in the work environment are typically moderate but may periodically be high; therefore, appropriate protection is to be used.

The position regularly requires the ability to communicate effectively, including speaking and hearing, and to perform physical activities such as standing, walking, and sitting for extended periods. The employee must frequently use hands to operate tools and equipment, handle materials, and manipulate controls; reach overhead; climb or maintain balance; and perform movements such as stooping, kneeling, or crouching. The role may require the use of other senses to assess hazards such as vision, hearing, and the sense of smell as a means to identify possible safety hazards

More about us:

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D - 100% employee paid up to maximums

• Short Term Disability - up to 26 weeks - Company paid

• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave - up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $83,300 and $133,280 annually.

#ABBCareers

#RunwithABB

#Runwhatrunstheworld

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.