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The Digital Operations Coordinator is a dynamic, hybrid role supporting the Project Management Office (PMO) Uncrewed Aircraft Systems (UAS). This position is a critical link between daily operational execution and digital modernization. The ideal candidate will be highly organized, detail-oriented, possess strong technical, analytical, and communication skills, and demonstrate a passion for leveraging low-code/no-code technologies to address complex challenges within a DoD environment.
Essential Duties and Responsibilities:
- Solution Development: Design, test, deploy, and maintain Microsoft Power Platform solutions (Power Apps, Power Automate, Power BI, and Power Pages) to digitize and automate manual processes and enhance decision-making capabilities.
- SharePoint Development: Develop and maintain modern SharePoint sites utilizing out-of-the-box features and adhering to modern design principles.
- Requirements Analysis: Collaborate with stakeholders to elicit, analyze, and document business requirements, translating them into clear functional and technical specifications.
- Execution & Collaboration: Work independently to manage daily taskings while collaborating effectively with cross-functional teams. Actively seek and incorporate guidance from the Tech & Automation Lead to ensure alignment with technical best practices and organizational standards.
- Training & Support: Develop and deliver end-user training materials and provide comprehensive technical support.
- Documentation & Records Management: Create and maintain detailed technical documentation for developed IT solutions, while simultaneously maintaining accurate logs for facility operations, maintenance, and project tracking.
- Quality Assurance (QA) & Testing: Apply structured testing methodologies to both digital automation projects and facility deployments to ensure reliable, consistent performance and safety compliance.
- Operations & Tasker Management: Supports ETMS2 operations as needed, managing the routing , tracking, and timely execution of internal/external taskers.
- Facilities & Project Coordination: Support day-to-day facility operations, including routine and preventative maintenance, space planning, vendor management, and small renovation projects. Maintain digital tracking of facility assets and equipment.
- R&D and Continuous Learning: Research emerging tech trends and innovative improvements. Actively participate in training for new systems, programming languages, or operational domains as required by evolving organizational tech strategies.
Qualifications:
- Experience spanning technical support administrative functions.
- Exceptional teamwork and written/verbal communication skills.
- Committed to delivering high-quality solutions with a customer-service orientation.
- Highly adaptable, reliable, and committed to delivering high-quality, customer-focused solutions in dynamic environments.
- High attention to detail and analytical precision to develop effective solutions and adapt to changing requirements.
- Demonstrates willingness to learn new platforms as operational technology evolves.
Preferred Qualifications:
- Experience with Information Architecture and/or User Interface Design (wireframes, mockups).
- Familiarity with programming concepts, logic-based development, and software testing.
Security Requirements:
- Must possess an active Secret clearance or be eligible to obtain one.
#LI-AS1
Interesting Work:
Our co-workers support some of the most important and critical programs to our national defense and security.
Values:
Our first core value is that employees come first. We challenge our co-workers to provide the highest level of support and service, and reward them with some of the best benefits in the industry.
100% Employee Owned:
We have a stake in each other's success, and the success of our customers. It's also nice to know what's going on across the company; we have company wide town-hall meetings three times a year.
Great Benefits - Most Full-Time Staff Are Eligible for:
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Starting PTO accrual of 20 days PTO/year + 10 holidays/year -
Flexible schedules -
6% 401k match with immediate vesting up to $9k annually -
Semi-annual bonus eligibility (July and December) -
Company funded Employee Stock Ownership Plan (ESOP) - a separate qualified retirement account -
Up to $10,000 in annual educational reimbursement -
Other company funded benefits, like life and disability insurance -
Optional zero deductible Blue Cross/Blue Shield health insurance plan
Track Record of Success:
We have grown every year since our founding in 1993.
Modern Technology Solutions, Inc. (MTSI) is a 100% employee-owned engineering services and solutions company that provides high-demand technical expertise in Digital Transformation, Modeling and Simulation, Rapid Capability Development, Test and Evaluation, Artificial Intelligence, Autonomy, Cybersecurity and Mission Assurance MTSI delivers capabilities to solve problems of global importance. Founded in 1993, MTSI today has employees at over 20 offices and field sites worldwide. For more information about MTSI, please visit www.mtsi-va.com
MTSI embraces nine core values including our first core value of Employees come first. Consistent with our Core Values, we are committed to Equal Opportunity, making decisions without regard to race, color, religion, sex, national origin, age, military/veteran status, disability, or any other characteristics protected by applicable law. MTSI is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants and employees with physical and/or mental disabilities.
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