Residence Coordinator

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Be You.

At Duke, we celebrate individuality and the unique perspectives that each member of our community brings. As aResidence Coordinator, you will play a pivotal role in shaping a vibrant, inclusive residential experience grounded in QuadEx values of Belonging, Engagement, and Well-Being.

You'll build meaningful relationships with diverse students, partner with faculty and campus colleagues, and mentor student leaders-all while cultivating spaces where every student feels seen, supported, and empowered to thrive.

Be Bold.

As a leader within Duke's residential community, you will drive student engagement, support holistic development, and contribute to a dynamic campus experience.

What You'll Do:

Empower Student Leaders

• Select, train, supervise, and evaluate graduate and undergraduate student staff (Resident Assistants and Graduate Assistants)
• Foster leadership growth through coaching, accountability, and skill development
• Guide staff in building inclusive, connected residential communities

Build Engaged Communities

• Create living environments that support learning, connection, and belonging
• Collaborate with Faculty-in-Residence, academic partners, and campus stakeholders
• Advise House/Quad Councils and support student-led initiatives and events

Support Student Well-Being & Success

• Provide guidance, referrals, and support for students of concern in partnership with campus resources
• Address student conduct matters with a developmental, educational approach
• Respond to crises and participate in an on-call rotation supporting residential communities

Lead First-Year Experience Initiatives

• Support and advance first-year programming, including high-impact campus initiatives
• Supervise graduate assistants supporting first-year programs
• Manage program budgets and assess effectiveness of student engagement initiatives
• Collaborate with campus partners to deliver large-scale events and programs

Advance Inclusion & Belonging

• Create environments rooted in equity, respect, and mutual understanding
• Address bias-related incidents and support inclusive community standards
• Model inclusive leadership practices that center student well-being

Drive Operational Excellence

• Support key housing operations (move-in/out, occupancy, safety inspections)
• Manage budgets, space reservations, and administrative responsibilities
• Contribute to departmental and university-wide initiatives

Choose Duke.

At Duke, you'll join a community committed to excellence, innovation, and belonging. You'll have the opportunity to make a meaningful impact on student life while growing your career in higher education.

We offer:

• A collaborative and mission-driven environment
• Opportunities to lead impactful student programs and initiatives
• Professional development aligned with student affairs competencies
• A strong commitment to inclusion, well-being, and community

What You'll Bring

Minimum Qualifications

• Master's degree in Higher Education, Student Affairs, or a related field

Strongly Preferred Experiences:

• Previous experience in Residence Life/Student Housing/Living Learning Communities.
• Experience in collaborating and developing initiatives and programs focused on creating social activities, partnering with student leaders and campus staff and faculty partners.
  
  

Preferred Skills and Competencies (Adapted from ACPA/NASPA Professional Competencies)

The successful Residence Coordinator will be able to demonstrate at least a foundational proficiency in many of the professional competency areas identified for Student Affairs professionals. However, the Residence Coordinator position has an emphasis in the following skills and competencies:

• Advising and Supporting: Demonstrated ability in advising, supporting, and challenging student leaders/organizations, faculty, and staff; ability to use excellent verbal and non-verbal communication skills, including report writing; excellent active listening skills; ability to negotiate and resolve multiple complex problems in a timely manner, decision making, and goal setting in group situations; as well as the ability to follow established protocols to coordinate and lead crisis interventions and emergency response when necessary.
• Organizational and Human Resources: A general ability to communicate difficult/sensitive information; proficiency with knowledge, skills, and attitudes used in the selection, supervision, motivation, and formal evaluation ofstudent staff, as well as experience in the application of strategies and techniques associated with risk management and crisis management.
• Leadership: Ability to work independently, as well as the ability and desire to actively partner with students, faculty, and staff across units and fields of expertise to "envision, plan, and affect change" and work toward common goals; excellent organizational skills; ability to manage multiple projects concurrently
• Social Justice and Inclusion: Proven ability to create learning environments that center inclusion and equity practices and principles, as well as advocate and support the needs of a diverse community of students, faculty, and staff.
• Student Learning and Development: Possession of an understanding of current issues and trends in higher education to guide the work of staff and student leaders, as well as inform departmental practice.

Ready to Make a Difference?

Apply now and help create transformative residential experiences that empower Duke students to thrive.