PCT

SUMMARY:

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include:

• Instill Trust and Value Differences

• Patient and Community Focus and Collaborate

KEY RESPONSIBILITIES:

• Assist providers with patient care; ensures the patient is properly prepared in all aspects for the providers visit, verifies and obtains relevant information with patient and completes any necessary follow-up that the patient or provider may need.

• Assists the provider during any in-office procedures.

• Utilizes all necessary techniques.

• Be knowledgeable in the operation and condition of all medical devices and equipment used.

• Be knowledgeable regarding all clinical systems, protocols, policies and procedures necessary for the completion of all patient care duties, tasks and responsibilities as required by the department.

• Obtain and prepare laboratory specimens for testing

• Be responsible for cleaning exam/procedure room(s) and maintaining equipment between patients and at the end of the day in accordance with established protocol; document accordingly.

• Maintain a clean work area; prepare the equipment, patient room(s), and stock supplies or facilitate the reorder of supplies as necessary.

• Effectively troubleshoot minor problems.

• Notify appropriate personnel of equipment malfunctions and repairs as needed.

• Remain flexible with the changing needs of the department and the organization.

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent

• Successful completion of a clinical training program, and/or work experience in Certified Nurse Assistant (CNA), Home Health Aide (HHA), Emergency Medical Technician (EMT), EKG Tech, or related field.

• CPR Certified

• Prior experience in face-to-face customer service environment is preferred.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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Driving Required: