Donor Recruitment Operations Specialist

Summary:

Coordinates all aspects of the blood drive calendar process including blood drive schedule development, operational analysis and maintenance of all relevant mobile blood drive information and donor center operations.

Job Details:

Coordinates all aspects of the blood drive Calendar.

• Utilizes decision making skills to analyze and approve blood drives to be added to the calendar. Will make decisions on how to best schedule blood drives to ensure staff and resources are maximized on a daily basis while meeting daily/weekly and monthly goals assigned to individual recruiters/teams and the organization. Identifies opportunities on blood drive calendar for additional blood drives to be added.

• Evaluates staffing on blood drive calendar and provides recruiters specific dates to schedule blood drives to ensure collection needs are met consistently.

• Coordinates the calendar build process and makes recomendations regarding blood drive feasibility. Reviews for drive history, templates, dates, efficiency, appropriate hours, and relevant KPIs. .

• Develops weekly and monthly reports for blood operations leaders identifying calendar issues, problems and concerns and offers solutions to rectify the problems.

• Functions as the Subject Matter Expert (SME) for the account management system, . Troubleshoots to resolve user problems. Involves IT contacts as required.

• Maintains a role in preparing for team meetings, participating and presenting at recruitment meetings as required.

• Liaison between collections and recruitment to ensure cost-effective calendar management and appropriate production planning.

• Assists and trains the recruitment team and other departments in the use of donor recruitment software.
• Assists and supports team members.

The hourly rate for this position is $26.00/hr. - $29.00/hr.

IBR also offers comprehensive benefits (including medical, vision, dental, paid time off, and sick days) to full and part-time employees, as well as the opportunity to participate in a 403(b)-retirement plan with a generous employer contribution.

Education: High School Diploma or GED

Associate's degree preferred

Experience:

Three years of experience in data analysis, staff scheduling, production planning, or other related fields.

Skills:

Microsoft Office Suite

Time management skills

Detial oriented

Planning and analytical skills

Any combination of education, training and experience that has supplied the necessary knowledge, skills, and experience to perform the essential functions of the job.

Founded in 1948, Memorial Blood Centers have served Minnesota and Wisconsin for more than 75 years, delivering more than 125,000 lifesaving blood products annually to 50+ hospitals, EMS and healthcare partners. MBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. MBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit mbc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.