Loan Operations Specialist

Where you will work:
This position offers a hybrid work option 50% remote and is open to either our ProPartners Financial office Normal, IL or St. Paul, MN.

The contributions you will make:

This position is responsible for supporting the operational execution and administration of ProPartners Financial's input financing programs. Processes loan originations, renewals, and servicing transactions while ensuring program requirements are executed in accordance with established procedures. Collaborates closely with internal team and serves as an operational resource for dealers and program participants by providing guidance on transaction processes, documentation requirements, and system workflows to ensure financing programs are administered in accordance with procedures. Supports both dealer-facilitated financing programs and direct-to-grower lending models while maintaining strong operational discipline, data accuracy, and process consistency.

A typical day:

Loan Operations & Transaction Execution

• Process loan originations, renewals, servicing transactions, and funding activities while ensuring accuracy, compliance, and timely completion.
• Review, verify, and maintain loan documentation and customer records to support financing programs and meet operational and program requirements.
• Coordinate loan servicing activities, monitor operational workflows, and manage incoming documentation to ensure an efficient and seamless customer experience.

Dealer Operational Guidance and Program Execution

• Serve as a trusted operational resource for dealers and program participants by providing guidance on loan processing, documentation, and servicing requirements.
• Build strong relationships with dealers by resolving operational questions, clarifying processes, and promoting consistent use of systems and workflows.
• Identify process improvement opportunities and collaborate with internal teams to enhance operational efficiency and the overall dealer experience.

Credit Review and Analysis

• Review credit applications, scoring, and program requirements to support accurate loan decisions and ensure compliance with lending guidelines.
• Evaluate credit information, explain lending outcomes, and recommend exceptions when appropriate.
• Support portfolio risk management by assisting with delinquency monitoring and other credit-related operational activities.

Continuous Improvement and Process Support

• Contribute to process improvement initiatives by supporting operational enhancements, system updates, and workflow efficiencies.
• Participate in projects and system testing that strengthen technology solutions and improve the delivery of loan operations.
• Provide operational support across multiple functions, including shared service activities during peak business periods, to ensure timely and effective service.

The skills and experience we prefer you have:

• Associate's degree in business, finance, agriculture, or a related field, or an equivalent combination of education and experience.
• Two or more years of experience in financial services, loan processing, lending support, or a related operations role.
• Experience with loan processing, financial transactions, documentation review, or servicing workflows preferred.
• Strong attention to detail with the ability to manage multiple priorities in a fast paced, team oriented environment.
• Excellent communication, problem solving, and organizational skills with the ability to collaborate across teams.
• Proficiency with Microsoft Office and the ability to quickly learn new systems and operational processes.

How we will take care of you:

Our job titles may span more than one career level (associate, senior, principal, etc.). The actual title and base pay offered is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role is eligible for variable compensation and other benefits.