Title : Senior UX/Content Strategist
Duration: 12 Months
Location: Remote - Candidates need to be near a clients Hub.
As a Content Strategist, you are responsible for:
Content strategy and execution:
- Apply content strategy principles (planning, creation, governance) to projects to create quality experiences.
- Architect user experiences with designers and product partners to provide a foundation for alignment, prototyping, visual design and content design.
- Produce high-quality UX content, quickly integrate feedback, identify and solve content design problems, and meet business and user needs.
- Align content to business requirements and user needs to support core strategy.
- Inform all content decisions based on data, research, and careful planning.
- Write content according to UX writing standards, align/edit existing or placeholder content to standards.
- Lead content reviews and influence stakeholders through articulation of content design decisions with clear rationale.
- Oversee content direction and take part in and/or lead peer reviews.
- Identify gaps in UX writing standards and propose solutions.
Experience consulting:
- Create solutions together with a cross-functional Agile team, considering how digital, physical, and service channels work together.
- Use problem definition techniques and data to drive project requirements.
- Facilitate ideation efforts with a focus on the problem to solve, creating a conversation of "how might we".
- Lead reviews and drive decisions, recognizing that great products are achieved iteratively, within scope and budget, emphasizing progress over perfection.
- Raise potential roadblocks to team or project leads and collaboratively identify how to remove blockers.
- Maintain the high standards set by the group, including channel standards, content standards and the clients design system.
Team leadership:
- Lead projects across UX disciplines to create seamless experiences.
- Work with teams to estimate project completion based on task completion and resource availability.
- Foresee potential roadblocks and raise to project leads.
- Teamwork, collaboration, and engagement:
- Passionately solutions-focused and optimistic about team, our mission and the needs of our partners and users.
- Partner across disciplines and functions.
- Build relationships by creating trust with partners through setting expectations on process/deliverables.
- Actively seek and use ideas and feedback to strategically guide delivery.
- Make others feel comfortable by conveying interest in their feedback/viewpoint, anticipating reactions and responding attentively to their ideas and concerns.
- Raise your hand to help others and proactively take time to work with teammates to support/guide activities and craft.
?
Your approach:
- Use various communication techniques to showcase work and persuade through rationale and storytelling.
- Propose solutions that benefit all parties and craft arguments to support position
- Have a design position and be open and flexible to moderate that position when new information is presented.
- Work within an undefined space to define potential paths forward through problem definition and design thinking.
- Recognize challenges are part of the process and collaboratively find root causes to determine next steps and new directions.
Why your work matters:
- You will support an engaged set of users who rely on our products to manage their financial lives
- By understanding the user needs you will be able to impact how our users do business with client.
- You will learn how to balance functionality against complexity on a highly visible platform which serves millions of advisors and retail customers.
- You will work with an engaged design team that fosters a learning environment
What you have:
- 6 + years of content design focused on digital products or equivalent.
- 1+ year of content design experience for touch-based mobile interfaces is a plus.
- 1+ year of conversational design experience is a plus.
- An online portfolio showing process and design thinking
- Experience with all aspects of a user-centered design process, including user research, developing user flows, creating wireframes, writing for accessibility, and creating content specifications.
- Experience working in a collaborative, multi-disciplinary team within an iterative process and an Agile development methodology.
- Strong self-management skills, comfortable with substantial responsibility, working directly with our client partners, and capable of managing your project schedules.
- Proficient in design tools like Figma, FigJam, and Writer
- Experience running design sessions with cross-functional teams
- Effective relationship builder--ability to partner cross-functionally, cross-enterprise and work effectively with various levels of the organization as well as various personality types.
- Comfort in a project-oriented work environment, with a positive attitude and solid work ethic.
- Experience using AI assistants or LLMs for solutioning considered a plus.
Applicant Notices & Disclaimers
- For information on benefits, equal opportunity employment, and location-specific applicant notices, click here
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Spectraforce Technologies
May 15, 2026