New

Tech Support Analyst II

Spectraforce Technologies
United States, New Jersey, Jersey City
May 15, 2026
Job Title - Tech Support Analyst II Location - Remote position, candidate must live in New Jersey. Duration - 5+ Months Description: Key Responsibilities * Diagnose and resolve issues with printers, plotters, kiosks, and POS systems. * Assist with Installing, configuring, and maintaining hardware and software. * Deliver clear technical assistance to onsite technicians over the phone. * Maintain accurate service records and uphold quality standards. Qualifications: * Strong knowledge of printers, computer hardware, and software. * Electromechanical experience a plus. * Experience repairing laser and wide format printers * Proven troubleshooting and problem-solving skills. * Excellent communication and customer service abilities. * Ability to manage multiple priorities and work independently or in a team. Notes: Is this position remote or in person? Remote What will the primary day-to-day responsibilities entail for this person? Please see Job Description above What are the TOP 2 required skills that candidates must have? L2 level tech, please see job description. What will the work schedule be for this position? Regular business hours How many overall years of experience should this person have? 5 Do they need any specific certifications or education? No If contract to hire what is the conversion rate? N/A * How many miles per day will the contractor be driving? N/A What radius range should candidates be located from the job location? N/A What is the exact work location or city, state, or zip? This is a remote position, but candidates must live in New Jersey. How soon will the candidate review and interviews start? ASAP