Senior Network Engineer

OUC - The Reliable One, is presently seeking a Senior Network Engineer to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations.

We are looking for a high ownership, security focused professional to ensure resilient, reliable 24/7 performance of OUC's enterprise network and support the design, implementation, and continuous improvement of a robust, modern network infrastructure. In this role, you will be responsible for configuring and maintaining Cisco based networks, managing firewall and security rule sets, troubleshooting wired and wireless issues, guiding associate level engineers, and implementing network changes across LAN/WAN/WLAN environments. You will also collaborate closely with our Network Architect and team lead to support projects, evaluate end of life equipment, and strengthen OUC's network security posture.

We are looking for a hands on engineer who thrives in fast moving environments, can pivot quickly when issues arise, and enjoys mentoring junior team members while contributing to a highly collaborative team culture.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.

The ideal candidate will have:

• Bachelor's degree in Information Technology, Computer Science, Engineering, MIS, or related field; OR an equivalent combination of education, certifications, and experience (1:1 substitution).
• Minimum 5 years of progressive experience in an enterprise IT network environment.
• At least 3 years managing networks (MPLS preferred), configuring switches/routers/firewalls/load balancers, troubleshooting wired/wireless networks, and supporting network related projects; experience with public/government cloud network environments (preferred).
• Professional certifications such as CCNA, CCNP, CCDP are strongly preferred.
• Network administration & architecture across LAN, WAN, WLAN environments.
• Strong network security experience, including firewall rule creation/modification, access control, and authentication technologies.
• Cisco expertise (switching, routing, wireless, firewalls).
• Experience with ISE (Identity Services Engine) strongly preferred.
• Proficiency with routing protocols (BGP, OSPF), MPLS, Spanning Tree, and other enterprise protocols.
• Ability to use network monitoring, SIEM, diagnostic, and analysis tools.
• Experience scripting in Python or Perl for automation.
• Ability to create and maintain detailed network diagrams (Visio/PDF).

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period.
• OUC's Hybrid Retirement Program includes a fully-funded cash balance account, defined contribution with employer matching along with a health reimbursement account
• Generous paid vacation, holidays, and sick time
• Paid parental leave
• Educational Assistance Program, to include tuition reimbursement, paid memberships in professional associations, paid conference and training opportunities
• Wellness incentives and free access to all on-site OUC fitness facilities
• Access to family-oriented recreational areas
• Paid Conference and Training Opportunities
• Hybrid work schedule

Click here to view our Benefits Summary.

Salary Range: $107,980 - $134,974 annually - commensurate with experience

Location: 6003 Pershing Ave. Orlando, FL 32822

Applicants must be legally authorized to work in the United States at the time of application. This organization does not offer or sponsor employment visas for internship or full-time positions.

Please see below a complete Job description for this position.

Job Purpose:

Ensures resilient and reliable 24/7 support for OUC's corporate network health and operations including applications, databases, and OUC customers. Tests network equipment changes. Monitors and

trouble-shoots the network. Identifies end of life/end of support equipment in advance and recommends new models. Configures and installs switches, firewalls, and routers. Manages network related projects, budgets and stakeholders.

Primary Functions:

• Design, deploy and manage the corporate networks (LAN, WLAN, WAN);
• Configure and install software, servers, routers, and other network devices;
• Test changes to the Network environment (operating system patches, cybersecurity modifications, and upgrades) on the Test Network Lab prior to promoting changes to production;
• Monitor network performance and integrity of switches, next generation firewalls, load balancers, and routers using network monitoring, SIEM and other tools;
• Resolve issues that tiers of support have escalated by troubleshooting cloud and local infrastructure;
• Automate tasks and monitor their effectiveness;
• Mentor and train mid-level and associate-level team members on technical issues;
• Create, oversee, and test security measures (e.g., access authentication and disaster recovery);
• Maintain complete technical documentation network configurations using detailed architecture diagrams;
• Identify forthcoming end of life equipment and recommend replacement models;
• Maintain an Inventory of all Test and Production Network equipment, including salvage;
• Coordinate with IT staff and support staff managing other business unit networks (Supervisory control and data acquisition [SCADA] systems, Water Production);
• Stays abreast of developments in the industry and brings recommendations for improvements in design and support of network infrastructure;
• Serves as project lead for projects impacting OUC networks including vendor management and budgeting for projects;
• Adds to repository of best practices and knowledge for training and reference needs;
• Performs other duties as assigned.

Technical Requirements:

• Working knowledge of all, but not limited to the following:
• Network administration and architecture;
• Access control models, network security and firewall administration;
• Coding languages for scripting (e.g., Python, Perl);
• Network diagnostic, monitoring, and analysis tools;
• Solid understanding of network operating systems;
• Proficient in load balancer administration;
• Communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF);
• Detailed network diagrams;
• Network disaster recovery documentation;
• Experience with Multiprotocol Label Switching (MPLS) Network Protocol, Spanning Tree, and other industry network protocols and best practices;
• Equipment to include: Network Switches, Next Generation Firewalls, Routers, and Load Balancers, Wireless Controllers and Access Points;
• Effective interpersonal, active listening, and written and verbal communication skills;
• Ability to:
• Perform tasks with limited supervision and adept at working independently and taking ownership of tasks;
• Demonstrate a strong ability to troubleshoot problems effectively;
• Create and maintain detailed network diagrams (Visio, PDF);
• Provide guidance and mentorship to entry and intermediate level team members;
• Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
• Understand and apply governmental accounting practices in maintenance of financial records;
• Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).

Education/ Certification/ Years of Experience Requirements:

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, Management Information Systems (MIS), or related discipline from an accredited college or university. In lieu of a degree, equivalent combination of education, certifications, and experience may be substitutable on a 1:1 basis;
• Minimum of five (5) years progressive experience in an Information Technology network environment;
• Above to include a minimum of three (3) years of experience managing networks (MPLS preferred); trouble-shooting wired and wireless networks, configuring switches, routers, firewalls, load balancers, working on network related projects and coordinating with stakeholders.
• Experience and knowledge of public/government Cloud Network Environments, preferred;
• Licenses, Certificates, and Registrations:
• Professional certification (e.g., CCNA, CCNP, CCDP), preferred.

Working Conditions:

This job involves occasional exposure to excessive noise. This job is mostly performed in an office work environment.

This job involves occasionally accessing safety sensitive areas such as construction sites to install equipment.

Physical Requirements:

This job requires constant typing/CRT (attention to detail), speaking & hearing, detailed inspection/reading/editing, writing.. This job requires very frequent sitting and frequent standing, walking, and bending/stooping. This job requires occasional lifting 21-40 lbs., reaching over head, kneeling, crawling, and climbing (ladders, stairs, hills). This job rarely requires lifting 50 + lbs. and pushing, pulling, and/or digging. This job may involve the driving of a company vehicle.

OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, sex, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled