New

Merchandise Processing Supervisor

The Salvation Army USA Central Territory
life insurance, paid holidays, sick time, 403(b), employee discount
United States, Iowa, Ames
May 14, 2026
Store Processing Supervisor - The Salvation Army Thrift Store About The Salvation Army The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Our thrift stores play a vital role in funding our Adult Rehabilitation Centers and providing affordable shopping options to our neighbors. Pay Rate: $14.00/hr. Status: Part-time 25 hours Merchandise Processing Supervisor Location: Ames, IA Pay: $14.00 per hour Job Type: Full-Time Schedule: 40 hours per week, Monday - Saturday flexible scheduling required Benefits: Voluntary Life Insurance, Pension & 403(b), 12 Sick Days, 10 Vacation Days, 8 Paid Holidays, Employee Discount About the Role At The Salvation Army Thrift Store, your work helps turn donations into funding for programs that support people in our community. In this key operational role, you'll oversee the production process and personnel with a focus on meeting established production and sales goals. You'll ensure quality control, maintain efficient workflows, and contribute to creating an excellent shopping experience for our customers. What You'll Do Production & Team Leadership Direct and ensure completion of daily tasks for production team members, including workspace maintenance Train new team members on production expectations and processes Perform quality control inspections to ensure only the best products reach the sales floor Track and report production metrics at scheduled intervals Implement strategies to meet product acquisition, production, and sales goals Manage product rotation and inventory control processes Operations & Quality Control Maintain organized workspaces and prepare for next-day production Support store maintenance and safety protocols Place and coordinate supply orders for processing needs Implement product control procedures to prevent shrinkage Monitor and control property, utility, and supply usage Customer & Team Relations Seek ways to improve donor and shopper experiences Support management in fostering positive understanding of policies and procedures Communicate effectively with store management regarding operations Direct complaints and concerns appropriately to management Training Provided Paid training on production expectations and store procedures Ongoing coaching and support from store leadership Opportunity to build retail and customer service skills Why Join Us Mission-driven work that supports programs in your community On-the-job training Team-oriented environment Employee Discount, Employee Assistance Program, and more!