New

Senior Technology Analyst

Spectraforce Technologies
United States, South Carolina, Columbia
May 14, 2026
Title: Senior Technology Analyst Location: Columbia, SC Duration: 6 Months Standard work hours: 8 a.m. - 4:30 p.m End User Platform Services is a highly technical team that owns and evolves local and remote end?user services, including Citrix, VDI, VPN, Intune, network printing, and physical workstations. We define global PC and Citrix configuration standards to ensure endpoints are secure, performant, and compliant, while continuously improving the end?user experience across all access methods. For senior engineers, this role offers more than operations-you'll help shape platform strategy and long?term technical vision, translating business capabilities into scalable standards and roadmap initiatives. Our work emphasizes automation, low/no?touch design, and modernization, guided by a prioritized backlog that balances operational excellence with strategic platform improvements Key Responsibilities (Operational / Hands?On) Reviews platform health, alerts, and escalations across Citrix, remote access, VDI, and endpoints Troubleshoots complex issues spanning endpoint, security, network, and virtual platforms Performs deep technical analysis on configuration, security, certificate, and network changes Supports proofs of technology, pilots, and platform testing efforts Provides technical input for audit, compliance, and disaster recovery activities Serves as a senior escalation point and technical advisor for day?to?day operations Strategic Responsibilities (Advisory / Forward?Looking) Develops recommendations for platform modernization, risk reduction, and cost optimization Documents line of sight from current state to future state for platform initiatives Creates concept diagrams, architecture visuals, and flow diagrams for shared understanding Authors technical whitepapers and project narratives for management and executives Translates complex technical topics into clear, executive?ready communications Identifies long?term platform risks, dependencies, and improvement opportunities REQUIRED technologies Citrix Virtual Apps & Desktops (On?Prem & Cloud) XenApp/XenDesktop, NetScaler, StoreFront, Windows Server, Active Directory, HA, performance tuning, and security Secure Remote Access / Zero Trust Zscaler (or equivalent), VPN technologies, and migration from legacy remote access models VDI & Endpoint Platforms Windows workstation platforms, VDI integration, and cross?platform dependency awareness Enterprise Networking & Security Integration Firewalls, certificates, TLS, access controls, traffic routing, and security tooling as they impact endpoints and remote access PREFERRED/NICE TO HAVE technologies Citrix Platform (Cloud & On?Prem) Modernizing legacy Citrix environments (LTSR upgrades, StoreFront optimization, infrastructure reduction) Testing and validating Citrix changes for performance, availability, and security impact Supporting audit and compliance activities related to Citrix security and availability Advising on migration strategies away from Citrix where appropriate (cost, risk, user impact) Secure Remote Access / Zero Trust (Zscaler, VPN) Designing and testing modern remote access patterns to replace or augment VPN/Citrix Integrating secure remote access with existing endpoint, identity, and security tooling Leading proof?of?technology (PoT/POC) efforts and documenting results for executive decision?making Supporting production adoption through troubleshooting, tuning, and operational handoff Endpoint & Virtual Workspace Technologies Integrating remote access solutions with workstation OS standards and VDI platforms Validating end?to?end user experience across physical endpoints, VDI, and remote access Supporting platform lifecycle activities (OS refreshes, endpoint readiness for modern access) Troubleshooting cross?platform issues involving endpoints, virtual desktops, and access layers Endpoint Networking & Security Integration Partnering with network and security teams to resolve access, firewall, TLS, and certificate issues Analyzing downstream impacts of network/security policy changes on endpoints and virtual platforms Participating in incident response and root?cause analysis tied to remote access or platform outages Contributing technical guidance during high?risk change windows (Open Enrollment, Patch Tuesday)