Student Services Specialist

Monday - Friday, 8:00 am - 5:00 pm

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

A global higher education leader in innovative teaching, research and public service, the University of North Carolina at Chapel Hill consistently ranks as one of the nation's top public universities. Known for its beautiful campus, world-class medical care, commitment to the arts and top athletic programs, Carolina is an ideal place to teach, work and learn.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC-Chapel Hill offers full-time employees a comprehensive benefits package, paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow's healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

This position functions as the Student Services Specialist for multiple educational programs within the Department of Pathology and Laboratory Medicine, providing comprehensive administrative and programmatic support across both basic science and clinical training programs. The position serves primarily as an educational program administrator for the Pathobiology and Translational Science Ph.D. Graduate Studies Program, working closely with the Director of Graduate Studies, program leadership, and Ph.D. students to ensure compliance with Graduate School policies, training program requirements, and University regulations.

In this role, the position supports academic progression and overall student experience of basic science trainees, with particular attention to students' academic, social, and emotional development. The Department of Pathology and Laboratory Medicine supports more than 60 trainees, including approximately 30 enrolled Ph.D. students and additional basic science trainees such as Postdoctoral Fellows. This position uses in-depth knowledge of graduate, undergraduate, and postdoctoral education programs to ensure adherence to UNC-CH Graduate School and University policies and procedures.

The Department is unique in that it is comprised of both Basic Science and Clinical faculty and trainees and is the only department within the School of Medicine to house both a Ph.D. Graduate Program and an M.D. Residency Program. In addition to graduate education responsibilities, this position may have opportunities to assist with the oversight and coordination of one or more clinical fellowship training programs, supporting recruitment, onboarding of fellows, ongoing program administration, and regulatory compliance. The clinical training programs include approximately 31 clinical trainees (16 Residents and approximately 15 Clinical Fellows), requiring coordinated administrative support across education levels and program types.

Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

This position is designated as a Campus Security Authority in accordance with the Clery Act. This position will be required to report Clery crimes to the Clery Compliance Manager and complete annual training about reporting responsibilities.

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at (919) 843-2300 or send an email to employment@unc.edu

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.