Dual Rate Officer/Shift Manager - Security

Responsibilities:

• Directly supervises employees in the Security Department.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Must have knowledge of all cards and dice procedures.
• Responsible for escort duties.
• Will handle table fills, credits and markers.
• Required to patrol the casino property and be alert of all happenings.
• Must keep daily logs accurately and efficiently.
• Must exhibit a friendly disposition with all guests.
• Must smile and great every guest as they arrive on the property and/or enter the casino.
• Must welcome the guest back to the casino, after the guest has departed and returned.
• Directs and oversees all investigations.
• Ensures that all incidents are documented.
• Enforces all company and departmental policies and procedures.
• Responsible for training security officers.
• Other duties may be assigned

Supervisory Responsibilities:

• Directly supervises employees in the Security Department.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Other duties may be assigned

Competencies:

• Must possess Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training or equivalent combination of education and experience.
• Must be able to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.
• Must be able to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance
• Must be able to perform regularly required duties of this job, stand, walk, and talk or hear. Frequently required to reach with hands and arms to use hands to handle or feel. Must be able to regularly lift and/or move up to 25 pounds. Occasional sitting.
• Specific vision abilities required by this job include close vision, distance vision, and color vision.

Work Environment:

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, outside weather conditions, extreme cold, and extreme heat.
• The noise level in the work environment is usually moderate.
• Must be able to remain alert and focused while listening to the normal noise of the casino such as the noise from the slot machines and the music playing throughout the casino.
• Must be able to withstand a smoking environment.
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  Regular attendance in conformance with standards, which may be established by Bally's Shreveport Casino from time to time, is essential to the successful performance of this position.

  
  
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  Employees with irregular attendance will be subject to Bally's Shreveport Casino Attendance Policy.

  
  
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  Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. This includes all shifts, weekends, and holiday periods.

  
  

Additional Benefits:

• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Compensation:

• $13.25/$17.25hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

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