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QMS & Training Coordinator BH Job ID:
4140 SF Job Req ID:
17989 Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Job Title:
Quality Management System (QMS) & Training Coordinator
Location:
Southern Pines, NC
About Us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80+ brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing, infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.
Job Overview:
Coordinate and lead activities related to developing, executing, and auditing controlled documents in accordance with the site's applicable Quality Management Standards, Industry Certifications, or other customer specified Quality Systems requirements and activities. Additionally, own the site's training and competency program for production associates.
Responsibilities:
- Coordinate, conduct, and oversee activities related to ongoing improvement and compliance with the site's Quality Management System and applicable Industry Certifications.
- Generate, conduct, and oversee the execution of an internal auditing plan per the site's QMS requirements.
- Communicate audit findings and assist with the coordination and completion of applicable corrective actions with assigned owners.
- Oversee document and records control, retention, storage (physical & electronic), and site access of all relative QMS documentation.
- Coordinate and assist with the execution of management reviews in accordance to the site's QMS requirements.
- Assist with the coordination of applicable 3 rd
party audits (on site, virtual, or self-audits).
- Oversee customer specified requirements (i.e. material certs, inspection results, performance records, etc.) as defined by a Sales Order or other approved method.
- Assist all departments with controlled document development and continuous improvement.
- Own the Master Training Matrix for all production associates; ensuring associates are trained and competent for current responsibilities.
- Collaborate with production supervisors to develop and execute cross-training and development plans for those key associates that ensure business continuity and execution.
Requirements:
- High School Diploma OR General Education Degree (GED) required and a minimum of five (5) years quality experience in a manufacturing environment (prefer ISO or other QMS experience in a machining and assembly environment)
- Associates degree, Technical/Business School Certificate, or Skilled Trades Apprenticeship and a minimum of 3+ years quality experience in a manufacturing environment (prefer ISO or other QMS experience in a machining and assembly environment).
Must have strong organization and computer skills with experience in Microsoft Excel, Word, and PowerPoint.
- Advanced knowledge Quality Management Systems, Standards, and Industry Certifications (ISO 9001:2015 Internal Auditing Certification preferred).
- 1+ years' experience with ERP Systems and NCR System.
1+ years' experience utilizing conventional measuring equipment including calipers, micrometers, optical comparators, microscopes and other types of inspection devices.
- 1+ years' experience understanding blueprints and other documents that define product specification.
- 3+ years' experience with strong root cause analysis skills and continuous improvement mindset.
- 3+ years' experience with an advanced understanding of assembly methods.
Core Competencies:
- Support the site Quality Manager and functional team as needed.
- Measure, assess, disposition, and contain (if required) suspect non-conforming product or components.
- Investigate/troubleshoot internal and external customer complaints.
- Maintain records, certifications and documentation for completed inspections.
- Ability to read and understand detailed instructions, processes, procedures, and manuals in English and communicate that understanding effectively as required.
- Ability to read and comprehend simple instructions in English, short correspondence, and memos, such as supervisory instructions, safety rules, operating and maintenance instructions, procedure manuals, and work orders.
- Ability to effectively share information about job duties in one-on-one and large group situations to customers, clients, and other employees.
- Provide tactical quality support to operations.
- Must have strong oral and written communication skills across all levels within and external to the organization.
- Must be detailed oriented and able to prioritize workload as demands change.
Preferences:
Travel & Work Arrangements/Requirements:
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While performing the duties of this job, the employee must wear OSHA approved safety glasses, safety shoes (steel toe), and hearing protection is required when entering the manufacturing area.
What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.
Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.
APPLY NOW
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Ingersoll Rand
life insurance, paid time off, 401(k)
Apr 24, 2026