Associate II, Quality Operations

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Quality & Regulatory Affairs function, a team that ensures our products are in compliance with global, local, and internal regulations and meet the strictest standards of quality as we help people see brilliantly. Associate II, Quality Operations (Professional Path) is primarily responsible for handling complex tasks and contributing to advanced quality management projects. You will monitor product quality, resolve non-conformances, and maintain documentation while applying advanced quality management knowledge.

In this role, a typical day will include:

• Handle complex tasks and contribute to advanced quality management projects within manufacturing and distribution processes
• Make significant decisions within your project area to influence outcomes
• Monitor product quality at different stages and resolve non-conformances promptly
• Maintain relevant documentation and records
• Conduct independent research and thought leadership activities to optimize outcomes
• Ensure compliance with industry standards and regulations, adhering to Good Practice (GxP) regulations by following Standard Operating Procedures (SOPs), maintaining accurate documentation, and completing required training
• Meet individual job requirements and contribute to overall organizational compliance

Essential Functions

• Lead and document CAPA investigations for non-conformances and deviations
• Conduct thorough root cause analyses using appropriate methodologies (e.g., 5 Whys, Fishbone Analysis, FMEA, etc.).
• Develop corrective and preventive actionplans to mitigate risks and improve processes.
• Collaborate with cross-functional teams, including manufacturing, quality, engineering, and regulatory teams, to ensure thorough deviation investigation and CAPA effectiveness.

Additional Tasks May Include

• Communication of status of investigation to leaders in organization, including update to deviation scope(s).
• Prepare and present investigation reports and CAPA summaries to management and regulatory auditors.
• Participate in internal and external audits, providing CAPA-related documentation and responses as needed.
• Identify trends in quality issues and recommend continuous improvement initiatives.

WHAT YOU'LL BRING TO ALCON:

• Bachelor's Degree or Equivalent years of directly related experience (or high school +8 yrs; Assoc.+4 yrs)
• The ability to fluently read, write, understand and communicate in English
• Location: Onsite
• Relocation Assistance: None
• sponsorship: None

HOW YOU CAN THRIVE AT ALCON:

• See your career like never before with focused growth and development opportunities
• Join Alcon's mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!
• Alcon provides robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

Alcon Careers

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ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.comand let us know the nature of your request and your contact information.