Sales Development Representative - FINS

Job Description:

The Sales Development Representative 2 is an inside sales representative that focuses on outreach prospecting and lead qualification with a focus of connecting with as many leads as possible to determine if they are a good customer fit for the organization.

Responsibilities:

Initiate discovery calls to qualified lead prospects with the assistance of the account manager; gather information assess needs educate on suitable product offerings and determine viability of a sale
• Maintain purposeful regular contact with identified prospects to add value and drive sale forward; regular contact includes emails phone calls and other relevant activities
• Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns
• Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show
• Accompany account managers to onsite customer meetings
• Update all internal systems on all activities
• Participate in transition call with account manager when potential customer moves from lead to genuine sales opportunity; facilitate portions of the call to ensure proper transition
• Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation
• Leverage multi tactical technology stack
• Partner with Field Reps and cross-functional teams and departments to develop targeted campaigns

Minimum Qualifications:

• Bachelor's degree or equivalent experience
• Experience as a Sales Associate
• Inside sales experience
• Relevant industry experience
• Speak or write with ease clarity and impact using a communication style appropriate to the subject and the audience
• Able to thrive in a fast paced deadline driven environment
• Demonstrated ability to establish rapport and gain the trust of others
• Microsoft Windows and Office proficient
• Strong business acumen
• Self-motivated with high energy and an engaging level of enthusiasm
• Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
• Sharp fast learner with a curiosity for technology as well as aptitude
• Up to 10% travel time required

• Initiate discovery calls to qualified lead prospects with the assistance of the account manager; gather information, assess needs, educate on suitable product offerings and determine viability of a sale
• Maintain purposeful, regular contact with identified prospects to add value and drive sale forward; regular contact includes emails, phone calls and other relevant activities
• Generate new qualified lead prospects by developing a target list of customers and executing calling and email campaigns
• Participate in events; make contact with potential customers at trade show booth and ensure proper lead follow up after the show
• Accompany account managers to onsite customer meetings
• Update all internal systems on all activities
• Participate in transition call with account manager when potential customer moves from lead to genuine sales opportunity; facilitate portions of the call to ensure proper transition
• Review and evaluate requests for proposals; assist prospects with drafting appropriate documentation
• Leverage multi tactical technology stack
• Partner with Field Reps and cross-functional teams and departments to develop targeted campaigns
• Comply with all corporate and departmental privacy and data security policies and practices, including but not limited to, Hyland's Information Systems Security Policy

• Bachelor's degree or equivalent experience
• Experience as a Sales Associate
• Inside sales experience
• Relevant industry experience
• Speak or write with ease, clarity and impact, using a communication style appropriate to the subject and the audience
• Able to thrive in a fast paced, deadline driven environment
• Demonstrated ability to establish rapport and gain the trust of others
• Microsoft Windows and Office proficient
• Strong business acumen
• Self-motivated, with high energy and an engaging level of enthusiasm
• Good at investigating situations or issues to get relevant information; adept at asking probing questions to successfully obtain quality information
• Sharp, fast learner with a curiosity for technology as well as aptitude
• Up to 10% travel time required