Senior Specialist Underwriting Operations

The Opportunity: The Underwriting Assistant supports the Healthcare Medical Malpractice underwriting team by providing administrative, analytical, and operational assistance throughout the policy lifecycle. This role plays a critical part in ensuring accurate risk documentation, policy issuance, endorsement processing, and underwriting workflow efficiency for medical professional liability accounts, including physicians, groups, clinics, hospitals, and allied healthcare providers.

• Location: Georgia or New York Tri-State Area

• Work Arrangement: Hybrid or remote work environment, depending on organizational structure

• The salary range for this role is between $64,000-$120,000

Your New Role:

• Assist underwriters in the evaluation and processing of medical malpractice submissions, renewals, endorsements, and non-renewals

• Prepare underwriting files by gathering applications, loss runs, credentialing information, contracts, and exposure data

• Enter and maintain accurate risk, policy, and exposure data in underwriting and policy administration systems

• Prepare policy documentation, binders, endorsements, certificates of insurance, and policy issuance materials

• Process policy changes, cancellations, reinstatements, and renewals in a timely and accurate manner

• Coordinate with internal teams (operations, compliance, claims, actuarial) to resolve policy-related issues

• Track critical underwriting deadlines and maintain renewal and submission pipelines

• Serve as a point of contact for brokers and internal partners for administrative underwriting inquiries

• Request and follow up on missing information from brokers or insureds

• Provide professional and timely responses to routine questions regarding policies and documentation

• Support underwriting workflow efficiency through accurate data entry, documentation, and tracking

• Assist with operational reporting, audits, and quality assurance reviews

• Identify opportunities for process improvement within underwriting operations

Preferred Qualifications

• High school diploma or equivalent; associate's or bachelor's degree preferred

• Experience in insurance, underwriting support, or policy administration (healthcare or professional liability preferred)

• Basic understanding of insurance principles and policy structures

• Strong attention to detail and organizational skills

• Ability to manage multiple priorities in a deadline-driven environment

Preferred Competencies

• Experience with medical malpractice or healthcare professional liability products

• Familiarity with underwriting or policy administration systems

• Exposure to healthcare provider risk profiles (e.g., physicians, allied health, hospitals, clinics)

• Progress toward or interest in insurance designations (e.g., CPCU,AU)

• Experience in underwriting operations.

• Experience in the insurance industry.

• Excellent written and verbal communication skills

• Strong data entry accuracy and document management ability

• Analytical mindset with the ability to summarize underwriting information

• Customer-service orientation with internal and external stakeholders

• Proficiency in Microsoft Office (Excel, Word, Outlook); underwriting systems experience a plus

Compensation Package: The salary range for this role is provided above. This is the national range for location(s) listed. The salary offer will be decided based on the role's complexity, its location, and the candidate's professional background, including their education and experience. Beyond the base salary, regular full-time and part-time employees will also be eligible for QBE's annual discretionary bonus plan based on business and individual performance.We encourage all candidates to apply, even if their salary expectations fall outside of this range, as we are committed to finding the right fit for our team.

QBE Benefits: We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to:

• Hybrid Working - a mix of working from home and in the office

• 22 weeks of paid leave for family growth, with 12 weeks available to all parents on a gender-equal basis

• Competitive 401(k) program with company match up to 8%

• Well-being program including holistic wellbeing coaching, gym membership, confidential counselling, financial and legal advice

• Tuition Reimbursement for professional certifications, and continuing education

• Employee Network and Community - QBE actively supports six Employee Networks, and many ways to give back to your community

To learn more, click here: Benefits | QBE US.

Why QBE? What if you could have a positive impact - at work and in the world?

At QBE, we're enabling a more resilient future - for our customers, communities, environment, and for our people. We're building momentum to achieve something significant and know our people are at the center of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team, you'll get to spend every day working with people who are passionate, talented and kind. And our international scale means we're big enough for your ambitions, yet small enough for you to make a real impact.

Join us now, so you can be part of our success - and we can be part of yours!

https://www.linkedin.com/company/qbe-north-america/

QBE is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with QBE, please inform our Talent Acquisition team to let us know the nature of your accommodation request and your contact information.

Equal Employment Opportunity:

QBE provides equal employment opportunities to applicants and employees without regard to race; color; gender; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; protected veteran status; or disability or any other legally protected status.

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full-time basis without the need for current or future sponsorship.

Supplementary information

Skills:

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.