VP of Solution Engineering

As the VP of Solution Engineering, you will build, lead, and scale a high-performing Solution Engineering function for a fast-growing FinTech SaaS startup. You will serve as the strategic and technical bridge between Product Development, Sales, Service Delivery, and the market-shaping how prospects understand our platform, ensuring client needs convert into product impact, and helping our GTM team win consistently.

This role requires a player-coach mindset: someone who can architect the long-term solution strategy while also rolling up their sleeves for key deals, competitive positioning, and product validation. You will own pre-sales technical leadership, solution strategy, and delivery results relative to the client's expectations and demands.

Essential Functions of Position

1. Leadership & Strategy

• Build and scale the Solution Engineering organization from the ground up, including hiring, mentoring, and developing top-tier talent.
• Define the vision, structure, and operating model for technical pre-sales in a high-velocity startup environment.
• Partner closely with Sales and GTM leadership to streamline deal execution, improve win rates, and refine qualification and evaluation frameworks.
• Serve on the Mascoma Technologies' leadership team, helping build cross-company alignment in product direction, messaging, pricing, and competitive positioning.

2. Pre-Sales & Technical Expertise

• Lead solution design, product demonstrations, technical discovery, and proof-of-concept engagements for strategic opportunities.
• Translate complex technical and regulatory requirements into clear, compelling solution architectures.
• Develop reusable demos, value frameworks, and technical collateral to improve consistency and efficiency across the sales cycle.
• Provide hands-on support for marquee client opportunities, strategic accounts, and enterprise evaluations.
• Manage the proposal and client onboarding process in partnership with GTM and Service Delivery
• Manage ongoing client relationships, including quarterly business reviews with key client stakeholders across business, technology and operational functions

3. Product Partnership

• Act as the primary technical voice of the client-feeding insights to Product development and Engineering regarding market needs, feature gaps, and competitive dynamics.
• Fine-tune the product narrative and roadmap alignment based on evolving client expectations and industry trends.
• Influence product prioritization and technical roadmap focus with data-backed insights from the field.
• Oversee hand-offs from pre-sales efforts to post-sales implementation, partnering with service delivery function to demonstrate value realization

4. Market & Competitive Influence

• Develop and maintain a deep understanding of FinTech market trends, regulatory requirements, integrations, and competitive technologies.
• Position the company as a trusted technical and strategic partner during early and late-stage sales cycles.
• Support marketing with technical thought leadership-webinars, whitepapers, events, and industry engagements.

Qualifications

• 10+ years of experience in Solution Engineering, Sales Engineering, or Technical Consulting roles, with at least 3-5 years leading teams.
• Strong background in SaaS; FinTech or financial services (payments, banking, risk, compliance, credit, or financial infrastructure) highly preferred.
• Proven success operating in fast-paced, high-growth startup environments.
• Demonstrated experience influencing product direction and driving GTM alignment.
• Exceptional communication and executive-level presentation skills.
• Strategic thinker with strong operational discipline-able to design repeatable processes and scale teams effectively.
• Comfortable working across complex data, API-driven architectures, and modern cloud-based infrastructures.
• Empathy for clients combined with a strong commercial mindset.
• Ability to thrive in ambiguity and build structure in evolving environments.
• Willing to travel and provide thought leadership at events and seminars.

Why Mascoma Technologies?

• Opportunity to shape the Solution Engineering function and play a pivotal role in the company's next chapter of growth.
• Meaningful equity and direct influence over product, GTM strategy, and market trajectory.
• High-impact role with visibility across the entire organization.
• Work with a high-caliber team passionate about transforming the future of financial technology.
• Strong culture of belonging with a team that values creativity, new perspectives, and innovation.
• Community first minded. We care about our employees and the communities we serve.
• Competitive compensation.
• Flexible work environment with onsite, remote and hybrid opportunities.
• Career development and internal career mentorship.
• Comprehensive health care, dental care, and vision.
• 401(K) Program: 4% safe harbor employer match on top of 5% non-elective contributions following one year of service.
• Generous PTO starting at 22 days per year, not including 11 paid holidays and 16 hrs. of Volunteer Time Off.
• Tuition Reimbursement.
• Student Loan Paydown and so much more!

Background and Credit Check

As part of our commitment to maintaining a secure financial institution, all final candidates will be required to successfully complete background and credit screenings as part of the hiring process. These screenings will be conducted in accordance with applicable laws and industry regulations.

Please note: Having a record on a background or credit report does not automatically disqualify you. We evaluate results on a case-by-case basis, considering their relevance to the role and any regulatory requirements.

Our Commitment to Belonging!

The communities served by Mascoma Bank and Mascoma Technologies consist of individuals from diverse backgrounds. Our employees likewise bring unique perspectives, experiences, and approaches to the bank. We strive to create a safe and welcoming environment for all who pass through our doors and a workplace that actively demonstrates mutual respect and trust, one of our core values. A truly inclusive culture leads to a sense of belonging and support for all team members and inspires innovation and creativity. We are committed to recruiting and retaining a diverse talent pool, increasing team member engagement through professional development and community outreach activities, and offering personal growth workshops and team-building opportunities. By embracing diversity, equity, and inclusion, we strengthen our communities and ourselves.

Mascoma Technologies, as a subsidiary of Mascoma Bank, is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, veteran status, status as an individual with a disability, or other applicable legally protected characteristics. To request reasonable accommodations, please contact careers@mascomabank.com.

Mascoma Bank is an Affirmative Action and Equal Opportunity Employer, M/F/D/V.