Director of Marketing Operations - Remote

Join Our Spiro*Verse

THIS IS A REMOTE OPPORTUNITY IN THE US.

Company Overview

This is Spiro. A strategically-led, creatively-driven, leading global experiential agency. We exist to cultivate powerful brand connections through the channel of experiential. We believe strong global communities are empowered by diversity, inclusion & belonging.

Where data-informed creative meets advanced digital solutions, we boldly go where no experience has gone before. As Spiro*nauts, we are born storytellers & story makers; fearless dreamers of the "what if;" and pioneers of innovation in our craft. Together, we launch brands into their experiential orbit through the power of Brand Gravity.

Learn more about who we are here!

Position Overview

We are hiring a Director, Marketing Operations to own the operational infrastructure behind Spiro's marketing function across Brand and Brand Activation & Events (BAE).

Reporting to the Senior Director, Marketing, this role is responsible for budget management, vendor coordination, reporting, and day-to-day marketing operations. This person ensures campaigns execute on time, spend is tracked, and leadership has visibility into marketing performance.

Responsibilities

Marketing Operations & Workflow

• Serve as the operational point of contact for cross-functional marketing requests
• Manage timelines, workflows, and prioritization across marketing initiatives
• Coordinate across teams to ensure delivery and resolve gaps before they escalate
• Support campaign execution logistics including timelines, asset coordination, and workflow management

Reporting & Data

• Build and maintain reports, dashboards, and pipeline views in Salesforce for the marketing team
• Coordinate with Marketo and CRM stakeholders to ensure campaign data flows are clean and reliable
• Support data integrity efforts across marketing and sales reporting
• Pull and format campaign performance data for stakeholder reporting

Budget & Financial Operations

• Manage marketing budget tracking, purchase order processing, and invoice management
• Monitor spend pacing across campaigns and initiatives, flagging variances early
• Maintain clean, accurate records so leadership has real-time visibility into marketing spend

Vendor Coordination & SOW Management

• Coordinate vendor relationships including SOW management, payment processing, and deliverable tracking
• Manage branded merchandise coordination with external vendors from ordering through fulfillment
• Track vendor contracts and renewal timelines to avoid lapses or unplanned spend

Qualifications

We understand the importance of transferable skills and a diverse perspective, so if you do not fit all these requirements, we still want to hear from you and encourage you to apply!

• 5-7+ years in marketing operations, project management, or a similar coordination-heavy role
• Experience managing marketing budgets, purchase orders, and vendor invoicing
• Working familiarity with Salesforce and marketing automation platforms - comfortable pulling reports, building dashboards, and managing list views
• Strong organizational and project management skills - comfortable managing multiple concurrent workstreams
• Proficiency with standard business tools (Excel/Google Sheets, project management platforms)
• B2B marketing or agency experience preferred

Attributes

• Detail-obsessed - accuracy in budgets, POs, and reporting is the baseline, not a bonus
• Proactive and self-directed; anticipates needs rather than waiting for requests
• Strong collaborator who works across teams and with platform stakeholders
• Comfortable operating within shared systems and coordinating with system owners
• Communicates operational status clearly and concisely - no one has to chase this person for updates

Measure of Success

• By 30 days: understand budget tracking processes, vendor relationships, and reporting workflows
• By 60 days: independently managing PO/invoice processing and pulling standard reports
• By 90 days: budget tracking is clean and current; vendor coordination is running smoothly; cross-functional teams view this person as a reliable operational partner

Benefits

• Remote Environment
• Full Benefits Package
• 401K Vesting Immediately
• Psychological Safety
• Diversity, Inclusivity and Belonging Culture
• Employee Led Resource Groups
• Spiro*YOU Professional Development & Learning Programs
• Employee Events

Our Process

Our interview process is hand crafted to our roles. In general, you can expect to have an initial phone interview with our talent acquisition team and thereafter video interviews with team members and your future manager. We welcome candidates to view our social medial channels and website to extend the conversation beyond the responsibilities of the role. Once you have completed the interview process, we conduct a criminal background check, where applicable by law.

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