Site Merchandising Associate

Be part of an amazing story.

Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions...about inspiring stores and irresistible products...about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Associate, Site Merchandising supports the execution and optimization of digital merchandising strategies that drive traffic, conversion, and sales on macys.com. This position partners cross-functionally to ensure consistent, high-quality site experiences across all customer touchpoints. The role plays a key part in translating merchandising strategies into effective on-site execution that enhances the customer journey.

What You Will Do

• Execute site merchandising strategies that align data and content across all customer touchpoints and devices.
• Optimize product detail pages, including imagery, attribution, tagging, reviews, and customer-generated content.
• Manage taxonomy elements such as header navigation and left-hand navigation in partnership with SEO and UX teams.
• Improve on-site search performance by analyzing failed search terms and responding to trending phrases and key brands.
• Support promotional and event execution, including sequencing, boosting, promo codes, and gift-with-purchase initiatives.
• Drive affiliate and SEM performance through regular submission of top-performing offers.
• Partner with merchant, marketing, creative, production, and site operations teams to ensure flawless execution of site initiatives.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Digital Merchandising: Applies online merchandising strategies to improve conversion, traffic, and customer experience.
Data Analysis: Uses insights from analytics, experimentation, and relevancy tools to inform site optimization decisions.
Taxonomy & Search Optimization: Manages navigation structures and search performance to improve product discoverability.
Cross-Functional Collaboration: Works effectively with merchants, marketing, creative, and technical partners to deliver results.
Strategic Thinking: Evaluates competitive landscapes and business priorities to recommend site merchandising improvements.
Communication: Clearly communicates technical concepts, insights, and recommendations to partners at all levels.

Who You Are

• Candidates with a bachelor's degree or equivalent work experience in a related field are encouraged to apply.
• 3-5 years of direct experience in site merchandising, digital merchandising, or a related e-commerce function.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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