Key Account Specialist

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally.

Join us, the future is ours to shape!

Position Location:

Must be authorized to work in the U.S. U.S. work visa sponsorship is not available for this role now or in the future.

Major Accountabilities / Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Drive Competitive Sales Growth -Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions

• Drive sales performance through the skillful orchestration of positive customer experiences

• Engage and Build Relationships.

• Engage in value-based conversations (in-person and virtually) to understand critical customer challenges, decision-drivers, pain points and opportunities

• Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels

• Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Sandoz.

• Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment

• Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time)

• Develop Deep Customer Insights and Understanding -Gather insights on the customer's business to uncover what is important to them.

• Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations.

• Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans

• Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans.

• Deliver Value to Customers and Patients.

• Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs.

• Act as a trusted partner to the customer for the purpose of helping them run their business; listen to learn; strive to deepen the relationship in a compliant and ethical manner; position themselves to create value-add solutions.

• Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.

• When facing ethical dilemmas, do the right thing and speak up when things don't seem right.

• Live by Sandoz Code of Ethics and Values and Behaviors.

Key performance indicators:

• To be populated at local level, based on the guidance that will follow from Field Engagement Performance Management Council outcomes.

Minimum Requirements:
Work Experience:

• Established Network to target Customer Group desirable.

• Sales in Healthcare / Pharma / related business.

• Specific Product knowledge desirable.

Skills:

• Account Management.

• Commercial Excellence, selling skills and customer Insights.

• Communication, influencing and negotiation Skills

• Compliance, conflict management and Ethics.

• Cross-Functional Coordination.

• Healthcare Sector.

• Technical Skills.

Key Capabilities Required:

• Operational Excellence & Process Optimization: Expertise in streamlining workflows, optimizing resource allocation, and leveraging data-driven decision-making to improve efficiency and scalability of launch processes.

• Project & Portfolio Management Expertise: Deep understanding of project management methodologies and best practices to ensure seamless execution, risk mitigation, and on-time delivery.

• Strategic Leadership & Vision: Ability to develop and execute high-level strategies for product launches, aligning project goals with overall business objectives while driving cross-functional collaboration.

Travel Requirements:

• Candidate must be properly licensed and able to safely operate and drive an automobile in order to perform field calls on customers; must have a driving record deemed safe by Sandoz.

• Ability to work independently from a home office when necessary for business purposes.

• Willingness to travel over a broad geography required (approximately 25-75% travel, depending on territory)

You'll Receive:

Sandoz offers a generous employee benefits package that includes a competitive salary, health insurance coverage for medical, prescription drugs, dental and vision, a generous company match for retirement savings accounts, and generous paid time off as detailed below. We also follow a hybrid work policy that combines a mix of in-person and remote work to allow our employees flexibility.

The pay range for this position at commencement of employment is expected to be between $100,400 - 186,400USD/year. Starting salary is typically positioned at the lower end of the range for those new to level and / or with less functional depth. Further, final pay determinations will depend on various factors, including, but not limited to experience level, knowledge, skills and abilities. Consideration is also taken to ensure that internal equity is maintained. The total compensation package for this position includes restricted stock units, and discretionary awards in addition to health insurance (medical, prescription drug, dental, and vision); life, accident and disability insurance; 401(k) contributions; tuition reimbursement; adoption and surrogacy reimbursement; and fitness program reimbursement. Employees are also provided with paid sick time, care time, vacation, holidays, and personal days off.

If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

On September 30, 2021, Sandoz entered into a 5-year Corporate Integrity Agreement. Certain positions will have responsibilities to support the execution and adherence to CIA obligations, CIA-related deliverables, and any relevant audit, monitoring or Independent Review Organization (IRO) remediation.

Sandoz - Notice at Collection to Employees Applicants 4.15.24[16].pdf

Why Sandoz?

Sandoz is the global leader in Biosimilar and Generic medicines, a segment of the healthcare industry that delivers 80% of the world's medicines at 30% of the cost, touching the lives of more than 1 billion people across 100+ countries! While we are proud of our achievements, we have an ambition to do more so that everyone can achieve the basic human right of good health.

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us, help us make healthcare fairer and faster.

Commitment to Diversity & Inclusion:

We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.