Security Guard Lobby Access Specialist

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Guard Lobby Access Specialist in New York, NY, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more. Join Allied Universal at a premier commercial real estate location as a Front Desk Officer, where you will welcome visitors, manage access and badge activity, and support day-to-day security-related operations through clear communication and exceptional customer service. In a people-first culture built on agility, reliability, innovation, teamwork, and integrity, you will help create a professional and trusted front desk experience every day.

Position Type: Full Time

Pay Rate: $26.74 / Hour

Job Schedule:

What You'll Do:

Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.
• Monitor lobby and entry activity, greet visitors, verify identification and/or access permissions, and direct tenants, guests, and vendors according to property protocols.
• Answer phones, manage visitor logs and deliveries, and communicate with building management and/or Allied Universal personnel regarding incidents, requests, and unusual activity.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and escalating concerns through appropriate channels.
• Help to deter unauthorized access and support an orderly environment by maintaining an attentive presence at the front desk and following post instructions.

Minimum Requirements:

• Client requires proof of high school diploma or GED.
• A state, county, or city issued security-related license is preferred.
• A guard card or license is preferred.
• Comfort using a computer or tablet is preferred.
• Access control or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.