Classroom A/V Technician

Classroom A/V Technician
Classification: 4967 Communications Technician

AFSCME-Technical: Bargaining unit consideration begins on 3/31/26 and ends on 4/7/2026.

Role Summary:
This is a customer-facing position that ensures overall classroom readiness, primarily related to technology in 74 classrooms across the Academic Health Center campus along with the Senior Communications Technician and the Service Coordinator. This position is responsible for both a proactive presence in and around the classrooms, checking in with classes and events before start times, and reactive "911" classroom issue response. This position also helps ensure classroom capture systems are functioning and distance learning technology is ready to use daily.

Onsite work required. Hours 7:00am - 3:30pm M-F

Duties:
Classroom AV Support Technician - 70%

• Responsible for Room Readiness, ensuring that all classrooms are ready for teaching and learning at all times.
• Be in, around our classrooms, visible and accessible to room presenters, and learners
• "On demand" support for users of Health Sciences Classroom Services (HSCS) supported classrooms
• Document user-issues in ticketing systems, following-up with users post-trouble calls
• Serve as contact for all classroom technology issues
• Communicate AV system functionality status as needed to all stakeholders
• Provide on-the-spot or scheduled training on classroom equipment
• Works proactively with event coordinators to provide a high-level of technology support
• Occasionally assist with classroom installation and configuration

Reporting - 20%

• Assist in office reporting efforts
• Helps maintain equipment database
• Assists with updating AV system as-built drawings
• Helps track Facilities Management work order status

Other Duties - 10%

• Shared classroom signage and communication responsibilities
• Other duties as assigned

Required Qualifications

• High school graduation plus training in electronics, and one (1) year of work experience in the operation and maintenance of audio visual equipment.

Preferred Skills:

• AVIXA Certified Technology Specialist (CTS) holder or equivalent.
• Experience in distance collaboration and education delivery technologies (eg. Zoom or Teams). Familiarity with AV control systems (eg. Extron, Crestron), general audio engineering skills or familiarity with audio DSP systems, and computer networking skills.

Pay Range: $23.07 - $29.08 per hour, ($48,000 - $60,500 annually), depending on education/qualifications/experience

Time Appointment: 100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

Resume is required.

AFSCME-Technical: Bargaining unit consideration begins on 3/31/26 and ends on 4/7/2026.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).