Senior Office Support Assistant - Department of Speech, Language and Hearing Sciences

Provide administrative support for the clinical mission of the MU Speech & Hearing Clinic.

Job Responsibilities:

• Serve as forward-facing clinic administrative professional for the MU Speech and Hearing Clinic, greeting clients and providing assistance as needed.
• Completing intake process for clients to support compliance with all applicable regulatory policies and guarantee client privacy.
• Receiving and accepting phone inquiries for clinical services and referrals.
• Maintaining client waitlist.
• Reaching out to waitlisted clients as needed, via phone or email.
• Scheduling all diagnostic appointments for each semester.
• Assist in collecting client payments.
• Assist with adding and updating client records in ClinicNote (EMR).
• Maintain master list of student clinical assignments to ensure appropriate distribution of clinical experiences across semesters.
• Assist with basic office needs such as supply inventory/ordering, submitting IT or maintenance work orders, stocking clinic rooms, etc.
• Report to current senior administrative role and Clinic Director to receive delegated tasks as seen fit.
• Cross-train with current senior administrative staff position to promote efficiency and cohesiveness across administrative operations for the entire department (may include tasks relating to academic and fiscal responsibilities).
• Other job-related duties as necessary and job development.
  

Monday - Friday
8:00am - 5:00pm

Bachelor's degree or an equivalent combination of education and experience and at least 2 years of experience from which comparable knowledge and skills can be acquired is necessary.

• Basic Office 365 knowledge and skills (i.e. Word, Excel, Powerpoint)
• Customer/client service experience
  

Salary Range: $17.05 - $29.69
Grade: GGS-007
University Title: Senior Office Support Assistant

Internal applicants can determine their current grade and university title by accessing the Job Information page through the Additional Employee Info tile in myHR.

Completed online application, cover letter, and resume are required.
Applications must be submitted on-line through the University of Missouri website: https://hr.missouri.edu/job-openings (search for Job Opening 59140).

Applications will be reviewed until well-qualified applicants are identified to advance to the interview process.

Visa Sponsorship Information:
Applicants must be authorized to work in the United States. The University will not sponsor applicants for this position for employment visas.

At the Mizzou College of Health Sciences https://healthsciences.missouri.edu/about/, we work every day to improve the health and well-being of individuals and communities.

As the home of the most popular major on campus, we teach Mizzou students who care about health and are dedicated to serving others. In addition to learning in the classroom, our students spend more than 80,150 hours helping patients every year.

Our faculty are driven to solve real-world problems. They lead the way by conducting research that has power and purpose. From expanding the use of technology in health care to improving mental health and learning in schools, we are discovering ways to make life better for everyone.

Through clinics and community outreach programs, we provide vital services to members of our community and training for our students. We are proud to serve Missourians today while preparing the workforce of tomorrow.

Columbia offers small-town friendliness with big city features and a high quality of life for people of all ages and interests. Founded on education and known as an ideal college town, its location also makes it an attractive spot for businesses and travelers. Located on Interstate 70 and U.S. Highway 63, Columbia is right in the middle of the state and the nation. Just a couple hours' drive from St. Louis and Kansas City, Columbia is Boone County's largest population center offering big-city culture, activities, and resources with a low cost of living. Columbia is home to a variety of restaurants and entertainment venues and hosts more than a dozen festivals each year. If you want to grow your career, continue your education, raise a family, and retire, Columbia is a good place to be!

This position is eligible for University benefits. As part of your total compensation, the University offers a comprehensive benefits package, including medical, dental and vision plans, retirement, paid time off, short- and long-term disability, paid parental leave, paid caregiver leave, and educational fee discounts for all four UM System campuses. For additional information on University benefits, please visit the Faculty & Staff Benefits website at https://www.umsystem.edu/totalrewards/benefits.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.
To request ADA accommodations, please call the Director of Accessibility and ADA at 573-884-7278.