General Manager of Aftermarket

Are you a strategic, people-first leader with deep aftermarket expertise who thrives on building strong teams and delivering results? As the General Manager of Aftermarket for the Midwest Agriculture division, you'll partner with Regional and Store Managers to lead aftermarket and product support initiatives across the region. You'll provide leadership to Regional Aftermarket Manager(s) while creating an environment that drives profitable growth, develops team members, and delivers an exceptional customer experience. The Midwest Agriculture team supports farmers, construction companies and contractors throughout the region as they work to build our communities and feed the world. These customers value knowledgeable partners dedicated to helping them win every day and grow into the future. Are you ready to join the team? Apply today!

What's In It For You:

• $125,000 - $145,000
• 70% bonus potential
• Competitive compensation to reflect your experience, leadership, and industry expertise.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work and the communities in which they live. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members.

RDO Equipment Co. invests heavily in its leaders and people. We uphold a clearly defined set of leadership competencies and expectations for all leaders:

• Develop An Engaged Team: Coach and develop teams by focusing on long-term growth and development while empowering individuals to own and drive results in their area of responsibility. Establish trusting relationships by recognizing individual contributions, while also consistently evaluating performance gaps and addressing through fair performance management efforts.
• Build Strategic Relationships: Effectively work with internal and external stakeholders to create collaborative partnerships. Work to foster environments where customer relationships are focused on long-term objectives, not short-term gain. Successfully mediate conflict and resolve disputes through leveraging trusted partnerships.
• Communicate With Purpose: Communicate openly and create an environment of trust through proactive follow-up. Encourage open sharing of ideas and thoughts on what is working and what is not. Lead by example in always sharing the "why" related to decisions, progress and organizational direction.
• Model Authentic Leadership: Influence teams by knowing personal strengths, opportunities, style and approach. Demonstrate accountability and humility by owning opportunities for growth and admitting mistakes. Inspire others to grow and learn by demonstrating a personal commitment to continuous learning. Model resiliency by overcoming temporary setbacks while maintaining a clear vision of organizational priorities.
• Deliver Results: Lead operational excellence by driving a sense of passion and urgency to deliver on business objectives. Align team goals with organizational priorities and create accountability by holding self and others to high standards around decisions, commitments, performance and outcomes.

What You Will Do:

• Lead Aftermarket Operations: Provide leadership across all aftermarket sales, parts, and service functions within the region, ensuring consistency, accountability, and alignment with company objectives.
• Drive Strategy & Growth: Partner with regional leadership to develop and execute strategic initiatives that drive aftermarket sales growth, including expanding business beyond traditional customer bases.
• Develop People & Leaders: Coach and develop Regional Aftermarket Manager(s) and department leaders, focusing on long-term development, succession planning, and performance excellence.
• Manage Performance & Financials: Monitor operational and financial performance of parts and service departments, including profitability, staffing, processes, safety, and growth strategies.
• Strengthen Customer Experience: Lead initiatives that enhance customer satisfaction and long-term relationships through effective processes, communication, and solutions-oriented support.
• Establish Benchmarks & Accountability: Assist in creating and tracking annual parts and service benchmarks aligned with financial and operational goals.
• Training & Capability Building: Oversee internal and external training programs, including career paths, technician development, customer programs, and MIRC follow-up.
• Represent RDO: Ensure the company's reputation in the community reflects RDO's core values and commitment to ethical, safe, and responsible business practices.
• For a complete list of duties and responsibilities, view the full job description here.

What Success Looks Like:

• Consistent Growth: Profitable aftermarket growth across the region.
• Team Development: Engaged, developed leaders who take ownership and drive results.
• Operational Excellence: Effective and consistent execution across parts and service departments.
• World-Class Service: High levels of customer satisfaction and long-term loyalty.
• High-Performance Culture: A workplace grounded in safety, accountability, teamwork, and continuous improvement.

What You Will Bring:

• Proven Leadership Experience: Demonstrated success in business and people management, with experience leading leaders and driving accountability.
• Aftermarket & Operational Expertise: Strong knowledge of sales, parts, and service operations.
• Analytical & Strategic Thinking: Excellent analytical and problem-solving skills with the ability to translate strategy into execution.
• Industry Knowledge: Knowledge of John Deere agriculture, construction, and/or Vermeer dealership operations preferred.
• Communication & Technology Skills: Strong verbal, written, and computer skills to drive alignment, performance, and collaboration.
• Education: College degree preferred.
• Valid Work Authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love It Here:

• High-Impact Leadership Role: Influence regional strategy while developing people and driving results.
• Safety-First Culture: Daily safety focus with a firm commitment to never compromising on safety.
• Collaborative Team Culture: Work alongside passionate teams who care deeply about customers, each other, and doing the right thing.
• Community Presence: You'll represent RDO in the community and help ensure our reputation reflects our values and long-term partnerships.