NetScaler Product Technology Specialist

Position Summary

More than 100 million users around the globe rely on Cloud Software Group (CSG) to help them adapt, transform, and meet the challenges facing every modern enterprise across private, public, managed, and sovereign cloud environments. We enable our customers to evolve, compete, and succeed,leveragingour software franchises for and across data, automation, insight, and collaboration.

The NetScaler Product Technology Specialist (NetScaler-PTS) has an opportunity to interact with customersthroughthe entire lifecycle of our solution.Thisengagement duringthe pre-sales cycle and follows the customer journey throughout license durationidentifyingsolutions to satisfy business needs whileutilizingcustomer license entitlements. Our technology suite spans private and public clouds, allowing customers to achieve higher availability whileleveragingtrusted, secure solutions. In this role, you willparticipatewith Enterprise account teams and customers with awell establishedindustry technology, NetScaler!

This role is remote, with travel opportunities to customers and industry-related events while interacting with a broader team of Account Executives, Account Technology Specialists, and Enterprise Architects.

Primary Duties/Responsibilities

• Discuss/Identify appropriate NetScaler (Application Delivery Controller) related solutions tailored to client requirements.

• Identify/Engage with stakeholders to assess business needs and recommend suitable NetScaler architectures.

• Collaborate with account teams to provide technicalexpertiseduring client engagements.

• Explain enhanced values of leveraging NetScaler as part of the overall Citrix solution, including the defense in depth approach, improved observabilityleveragingautomation tools, and reference architecture functions to improve the general availability of Citrix farm.

• Decipher complicated technical situations with customers while focusing onthe businessvalue.

• Develop/maintainrelationships with technical resources at all levels of a customer organization.

• Articulate the value proposition around NetScaler with customers through whiteboards, slides, etc.

• Mentor newer employees as part of onboarding recruits.

Basic Qualifications:

• Bachelor's or Master'sdegree or equivalent experience

• 8+ years of pre-sales experience in hardware/software technology, with a record of success in driving customer adoption of technology

• Mustresidein the geographic area, travel to customer locations, and attend corporate meetings asappropriate.

• Hands-on experience in either NetScaler or competitive landscape products. A background in Citrix Virtual Applications and Desktops is a plus.

• Solid understanding of OSI Layers, including dynamic routing protocols and/or equivalent certification(s) (i.e., CCNP, etc.)

• Solid understanding of Internet standard protocols, including HTTP, HTTPS/SSL, and DNS.

• Basic understanding of security solutions and how they align with OSIstack.

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  Preferred Qualifications:

  
  

  • Strong programming background toassistinidentifyinguse case examplesleveragingNetScaler Application Programming Interface (API) with Application Developers.

  
  

  • Understanding of Public cloud architectures, including AWS, Azure, and GCP. Familiarity with provisioning environments, including IP assignments and automation via provisioning tools

  
  

  • Basic/advanced knowledge of Kubernetes, including 3rd party implementations of open-source solutions. Familiarity with common vendors as part of the CNCF landscape.