Digital Communications Specialist 3

Under the general direction of the Digital Communications Director and direction of the Digital Project & Web Operations Manager and Digital Content Strategist, this position will work closely with team members, other Public Affairs and Marketing staff, health system departments and outside agencies to support the content strategy, development and production of websites and related content in achieving institutional website goals, objectives and strategic priorities. The position serves as the primary content reviewer for websites within the health system's enterprise-wide Web content management system (CMS) with 400+ end users.

The incumbent coordinates, edits and publishes web content; supports web content strategy; manages and updates user-documentation and communications; reviews and manages websites upload requests from across the organization. The position implements and enforces digital content policies and procedures; assures digital content meets established editorial, graphic and navigation standards; reviews and proofreads content for accuracy, quality and best practices, including readability, accessibility and SEO, to maximize the effectiveness of digital communications.

Apply By Date: 4/29/2026 by 11:59pm

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Minimum of 2-4 years managing websites in a professional capacity for a medium to large-sized organization in a customer support role.
• Minimum of 2-4 years of professional experience with and demonstrated knowledge of digital content strategy best practices and SEO principles, including readability and accessibility.
• Minimum of 1-2 years professional experience creating clear, informative, accurate and relevant websites that are consistent with the organization's message and in keeping with management directives and client objectives.
• Excellent editing and proofreading skills with an emphasis on web writing, including SEO, accessibility and readability best practices. Firm grasp of standard English, including grammar and spelling, and ability to follow and apply established editorial standards.
• Proficiency in web production, image handling, publishing and design, presentation preparation, web interaction, and other digital communications capabilities.
• Ability to collaborate across diverse teams and communicate clearly about complex topics and technical issues in an understandable manner. Excellent team and collaboration skills to work within and across teams, both within public affairs and marketing and team members in other organizational units. Interpersonal skills to foster positive working relationships in a high-stress, deadline-driven environment.
• Demonstrated professional experience in developing digital content that embraces and adheres to an organization's brand standards and communication style guidelines.
• Thorough understanding of user-experience principles and user-centered content creation.
• Skilled in prioritizing, multitasking, and managing multiple projects under deadlines.
• Ability to maintain composure, efficiency and a positive, customer-service-oriented manner during periods of peak workload, with frequent interruptions, under tight deadlines, and when interacting with challenging clients.
• Ability to enforce and implement website policies and standards and to maintain UC Davis Health's brand consistency.
• Ability to assist with content strategy standards, documentation, outreach and enforcement for web editors across UC Davis Health sites. Engaged in the development of the tools and processes around content standards.
• Knowledge of digital trends and user demographics to help develop tactics and strategies. Experience leveraging website analytics tools to understand trends and visitor behavior to inform website optimization plans. Ability to evaluate and research new tools and processes in the content strategy space.
• Thorough skills to develop and implement original ideas and correctly identify and effectively solve problems.
• Ability to audit sites across UC Davis Health platforms to ensure the best content development and presentation for target audiences.
• Ability to assist in user testing of new and updated CMS features with attention to detail and ability to documentation skills.
• Ability to gain thorough knowledge of UC Davis, including its achievements, mission, goals, vision, infrastructure and products and services. Ability to interpret and apply all relevant University of California, UC Davis and UC Davis Health policies and procedures, in addition to laws and regulations pertaining to patient privacy rights, copyrights and public information.
• Commitment to continual professional growth and development.

Preferred Qualifications

• Bachelor's degree in marketing/communication/journalism or related field and/or equivalent experience and training.
• Familiarity and experience working directly with HTML code outside of a WYSIWYG environment and/or interest and aptitude to learn HTML.
• Demonstrated experience with and understanding of enterprise-wide digital content and project management systems, tools and other web technologies, especially OpenText Teamsite, SiteImprove, Wrike, Adobe Analytics and Creative Suite, SEO and schema tools, etc.

Key Responsibilities

• 45% - Web Content Coordination, Editing and Strategy
• 35% - Web Content Standards and Outreach
• 20% - Project Support

Department Overview

The Department of Public Affairs and Marketing plans, manages, and implements strategic communications (such as news services, public relations, marketing, internal and external communications) for UC Davis Health. Communications are aimed at a wide range of key constituencies, such as the news media; UC administration; UC Davis Health faculty, staff, and students; government/regulatory leaders; external physicians; business leaders; patients and health care consumers; and the general public.

POSITION INFORMATION

• Salary or Pay Range: $2,954.02 - $5,360.15
• Salary Frequency: Bi-Weekly
• Salary Grade: Grade 22
• UC Job Title: DIGITAL COMM SPEC 3
• UC Job Code: 007455
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100%
• Shift (Work Schedule): 8am-5pm
• Location: Broadway Building (HSP072)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is hybrid (mix of on-site and remote work)

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• WorkLife and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Bending/Stooping - Occasional Up to 3 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Frequent 3 to 6 Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Occasional Up to 3 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Occasional Up to 3 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

Special Requirements - Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we're committed to solving life's most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California's Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks