Position Details
Position Information
| Recruitment/Posting Title |
Operations & Training Delivery Manager |
| Job Category |
Staff & Executive - Administrative & Support |
| Department |
National Transport Institute |
| Overview |
Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.
For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities. |
| Posting Summary |
Rutgers, The State University of New Jersey is seeking an Operations & Training Delivery Manager for the National Transit Institute. The Operations & Training Delivery Manager is responsible for the operational planning, scheduling, enrollment management, and logistical execution of
NTI 's nationwide training programs and learning initiatives. This position ensures that all webinars, in-person courses, virtual courses, workshops, and related training events are scheduled, staffed, tracked, and delivered in alignment with NTI's established annual work plan.
Among the key duties of this position are the following:
- Oversees course lifecycle management from scheduling through attendance tracking, course completion, and certificate issuance.
- Maintains accurate training data.
- Monitors enrollment performance.
- Increases course participation.
- Develops host agency partnerships nationwide.
- Ensures all logistical and instructor assignment processes are properly executed.
- Supervises staff responsible for training logistics and scheduling system administration.
- Works closely with instructional leadership to ensure seamless training delivery.
|
| FLSA |
Exempt |
| Grade |
06 |
| Salary Details |
|
| Minimum Salary |
82166.000 |
| Mid Range Salary |
104002.000 |
| Maximum Salary |
125837.000 |
| Offer Information |
The final salary offer may be determined by several factors, including, but not limited to, the candidate's qualifications, experience, and expertise, and availability of department or grant funds to support the position. We also take into consideration market benchmarks, if and when appropriate, and internal equity to ensure fair compensation relative to the university's broader compensation structure. We are committed to offering competitive and flexible compensation packages to attract and retain top talent. |
| Benefits |
Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include:
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
|
| Position Status |
Full Time |
| Working Hours |
|
| Standard Hours |
37.50 |
| Daily Work Shift |
|
| Work Arrangement |
Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, subject to change or discontinuation, and contingent on the employee receiving approval in the FlexWork@RU Application System. |
| Union Description |
Admin Assembly (MPSC) |
| Payroll Designation |
PeopleSoft |
| Seniority Unit |
|
| Terms of Appointment |
Staff - 12 month |
| Position Pension Eligibility |
ABP |
Qualifications
| Minimum Education and Experience |
- Bachelor's degree in Transportation, Planning, Public Administration, Business Administration, Organizational Leadership, Education, or a related field, or an equivalent combination of education/training and relevant advanced professional experience.
- Minimum of five (5) years of professional experience in programming or project management.
|
| Certifications/Licenses |
|
| Required Knowledge, Skills, and Abilities |
- At least 2-3 years of supervisory or team leadership experience.
- Demonstrated experience managing complex projects with strict deadlines.
- Experience coordinating large-scale events, workshops, or conferences.
- Strong written and verbal communication skills.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
- Ability to travel nationally and work occasional evenings/weekends.
|
| Preferred Qualifications |
- Master's degree in Public Administration, Business Administration, Transportation, Organizational Leadership, or related field.
- Project Management Professional (PMP) or comparable certification.
- Experience working with the Federal Transit Administration (FTA) or other federally supported programs.
- Experience supporting federally funded grants or cooperative agreements.
- Experience managing multi-agency or cross-functional initiatives.
- Experience with reporting and compliance requirements related to federal funding.
- Experience coordinating national-level industry meetings or conferences.
- Knowledge of public transit workforce development programs and industry operations.
- Knowledge of federal grant compliance and reporting requirements.
- Knowledge of contract negotiation and vendor management practices.
|
| Equipment Utilized |
- Personal computer, laptop, and related peripherals
- Standard office equipment
- Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams)
- Video conferencing and virtual meeting platforms (e.g., Zoom, Microsoft Teams, WebEx)
- Collaboration and file-sharing platforms (e.g., SharePoint, Box, Dropbox, or similar systems)
- Survey and evaluation tools for data collection and reporting
- Basic data analysis tools for tracking training metrics and reporting outcomes
- Training tracking software applications
- Audio-visual systems, projectors, microphones
- Virtual classroom and webinar management tools
|
| Physical Demands and Work Environment |
|
| Special Conditions |
- This position requires occasional travel to course deliveries, meetings, conferences throughout the US.
- Some evening and weekend work may be required.
|
Posting Details
| Posting Number |
26ST0621 |
| Posting Open Date |
03/30/2026 |
| Special Instructions to Applicants |
|
| Regional Campus |
Rutgers University-New Brunswick |
| Home Location Campus |
Rutgers University - New Brunswick |
| City |
New Brunswick |
| State |
NJ |
| Location Details |
|
Pre-employment Screenings
All offers of employment are contingent upon successful completion of all pre-employment screenings. Immunization Requirements
Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination. Equal Employment Opportunity Statement
It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we encourage all qualified applicants to apply. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement |
Rutgers University
life insurance, employee discount
Mar 30, 2026