New

Box Office Associate

United States, D.C., Washington

Mar 30, 2026

I. DEPARTMENT INFORMATION

Job Description Summary:	The Box Office Associate is responsible for providing excellent service to patrons attending ticketed events at Lisner Auditorium and other venues on GW's campus. Responsibilities include selling tickets using the Ticketmaster platform (TM1 Sales), assist patrons who have issues with their tickets, answer questions and provide information in person and via phone and email regarding ticket prices, seating, parking, and other general information, assisting with ticket scanning and troubleshooting as patrons enter the venue, and maintaining a positive, professional manner with patrons and other staff. This individual will perform basic administrative and logistical tasks supporting events. Tasks may include: event registration and check-in, guest/patron services, scheduling of events, assisting with event set up and take down, and participation in the creation and/or distribution of event materials. Special projects or other duties may be assigned related to specific departmental needs.
Minimum Qualifications:	Qualified candidates will hold a high school diploma/ GED plus 1.5 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position.
Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications:
Preferred Qualifications:

II. POSITION INFORMATION

Campus Location:	Foggy Bottom, Washington, D.C.
College/School/Department:	Division of Safety and Operation
Family
Sub-Family
Stream
Level
Full-Time/Part-Time:
Hours Per Week:	Up to 10/week
Hiring Range	$19.00
Work Schedule:	Evenings and weekends as needed
Position Designation:
Employee Onsite Status	On-campus (in person)
Required Background Check:	Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search
Special Instructions to Applicants:
Position Type:
Posting Number:	T001127
Job Open Date:	03/25/2026
Job Close Date:
Open Until Filled:	Yes
Applicant Review Will Commence On:
Background Screening	Successful Completion of a Background Screening will be required as a condition of hire.
EEO Statement:	The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.