Inside Sales Specialist

Summary:

Serve as inside sales support for the HDT sales team. Process, quotes, and orders in SAP. Directly support the sales members and customers for all quotes and orders. Directly interact with customers on the phone and via email to process quotes and orders, and troubleshoot issues. Serve as a back-up to other inside sales representatives when needed. Building and maintaining positive business relationships with customers and relevant HDT departments is critical.

Join the team that is a leader in engineering, designing and manufacturing of leading-edge military expeditionary products and rugged industrial/commercial products since 1937.

What We Offer:

• Health benefits, including telehealth medical services, Dental & Vision
• Life, AD&D & Disability (paid for by the company)
• 401K with a company match
• Safe & clean work environment (following all CDC guidelines to keep our employees safe!)

Essential Duties and Responsibilities:

• Prepare and submit quotations as assigned
• Maintain quotation files and record product quotation data in required spreadsheets or databases
• Perform general administrative tasks to include filing and general data entry in spreadsheets, word documents, and databases as required

• Maintain records for all quotations assigned in Box
• Provide assistance by phone and email to include both sales representatives and customers

• Enter all orders as assigned into SAP
• Resolve order issues (e.g., late orders, wrong product sent, etc.).
• Interface daily with internal partners to include Accounting, Inside Sales, Outside Sales, and multiple Operations functions.
• Attend sales meetings, customer, and product training programs as deemed appropriate
• Other administrative tasks relating to the sales process, as required

Education/Experience/Other Skills & Abilities:

• Associates Degree in Business or related field preferred or work equivalent
• Government sales and Federal contracting experience a plus
• Experience with ERP systems, SAP preferred
• Must be able to practice confidentiality when dealing with sensitive information
• Excellent written and verbal communication skills
• Working knowledge of mail processes such as Federal Express and UPS
• Ability to organize and manage multiple priorities
• Strong organizational skills and attention to detail
• Ability to work a varied schedule, willing to work overtime when necessary
• Possesses strong interpersonal skills and the ability to work with customers, employees and managers at all levels within the company
• Possesses strong computer skills with demonstrated proficiency in standard business software packages (e.g., Microsoft Office)
• Experience in computer based timekeeping systems preferred

Disclaimer: This job description is not designed to be a complete list of all duties and responsibilities required for this role.

This position requires access to or use of export-controlled technical data or
technology controlled by the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations
(EAR). Accordingly, applicants must be U.S. Persons or must be eligible to obtain the required export authorizations
from the U.S. Department of State or U.S. Department of Commerce. A U.S. Person is defined as a U.S. Citizen, U.S.
Permanent Resident, or a person who is a protected individual under the Immigration and Naturalization Act (8 U.S.C.
1324(b)(a)(3).