Account Lead/Manager

Are you ready to shape the future of communications for a leading financial services organization? Aquent is seeking a dynamic individual to join our client's award-winning in-house agency, where your expertise will directly influence how millions engage with innovative financial products and services. This is a unique opportunity to be the vital link between strategic marketing goals and creative execution, driving impactful campaigns and fostering strong partnerships. If you thrive in a fast-paced environment and are passionate about delivering exceptional results, your journey starts here.

Our client, a prominent leader in the financial services industry, is dedicated to empowering individuals and institutions through innovative solutions and unparalleled service. Their in-house agency is at the forefront of this mission, crafting compelling communications that build trust, attract new clients, and bring groundbreaking products to market. As a key member of the Account Leadership team, you will be instrumental in fostering relationships across the marketing organization, serving as the agency's primary contact for marketing managers. Your insight and guidance will inspire solutions that successfully deliver on business goals and marketing objectives, directly contributing to the growth and success of the enterprise.

**What You'll Do:**

* Manage a diverse portfolio of marketing projects, primarily focusing on digital and owned channels, ensuring seamless execution from concept to completion.

* Cultivate strong, trust-based relationships with both internal agency teams and external marketing partners, fostering open communication and clear expectations.

* Collaborate closely with Account Planners, Creative Teams, UX Teams, Tech Teams, and Program Managers to present a unified and compelling vision to partners.

* Articulate and clarify anticipated outcomes and key metrics for marketing initiatives, ensuring all efforts are aligned with strategic goals.

* Review creative work to guarantee alignment with strategy, adherence to the brief, and fulfillment of all partner requirements.

* Provide strategic, clear, and actionable feedback to creative teams, guiding them toward optimal solutions.

* Champion strategic and creative recommendations with persuasive rationale and data-driven insights.

* Actively participate in prioritization discussions, ensuring the agency and its partners focus on the most impactful work for the organization.

* Proactively set and manage project expectations, deliverables, and identify potential risks, tradeoffs, and alternative solutions when adjustments are needed.

**Must-Have Qualifications:**

* Minimum of 3-8 years of dedicated agency account management or account strategy experience, with a proven track record of working directly with clients and creative teams.

* Prior agency experience is essential.

* A strong solutions-oriented approach, consistently seeking effective and innovative ways to overcome challenges.

* A deep understanding of user experience principles and their application in marketing communications.

* Comprehensive knowledge of agency processes and workflows.

* Exceptional ability to collaborate across various disciplines and present work effectively to diverse audiences.

* A positive attitude, coupled with the flexibility to thrive in a dynamic environment with tight deadlines and evolving demands.

* An insatiable curiosity that drives you to ask "why" and delve deeper into challenges.

* Mastery of situational awareness, allowing you to "read the room" and adapt your approach accordingly.

* Persuasive and clear writing style, capable of conveying complex ideas simply and effectively.

* An impeccable eye for detail, ensuring accuracy and precision in all deliverables.

* Strong organizational skills, enabling efficient management of multiple projects and priorities.

* A resourceful and creative approach to problem-solving.

* High self-awareness in the use of both verbal and nonverbal communication.

* Eagerness to continuously upskill and expand your knowledge base, driven by a desire for personal and professional growth.

* A proven track record of successfully delivering a wide range of large and medium-scale projects, particularly within digital platforms, and consistently bringing them "over the finish line."

**Nice-to-Have Qualifications:**

* Experience operating within highly regulated environments, such as a financial institution.

#LI-HC1

**About Aquent Talent:**

Aquent Talent connects the best talent in marketing, creative, and design with the world's biggest brands.

Our eligible talent get access to amazing benefits like subsidized health, vision, and dental plans, paid sick leave, and retirement plans with a match. More information on our awesome benefits!

Aquent is an equal-opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. We're about creating an inclusive environment-one where different backgrounds, experiences, and perspectives are valued, and everyone can contribute, grow their careers, and thrive.