Communications Coordinator - Navy Federal Financial Group

Overview

Supports Marketing, Corporate, and Internal Communications functions by assisting with the execution of daytoday communication activities and campaigns. Maintains content workflows and documentation, supports publishing and distribution across channels, and assists in tracking deliverables, preparing reports, and ensuring alignment with communication plans, timelines, and standards.

Responsibilities

• Support execution of communications activities by coordinating multichannel deliverables (press, intranet, email, social, web, paid/owned media).
• Publish and update approved content across internal and external channels in accordance with brand, accessibility, and compliance standards.
• Prepare, format, proofread, and maintain version control for communications materials.
• Coordinate review and approval processes (e.g., legal/compliance, brand, privacy).
• Maintain editorial calendars and support logistics for events, announcements, and campaigns.
• Compile routine performance reports and dashboards to support tracking and visibility.
• Support vendor, PO, and invoice processing; maintain asset libraries and content inventories.
• Monitor media and internal channels; escalate issues and support incident or crisis logistics.

Qualifications

• 4+ years of experience in a communications support, coordination, or administrative role.
• Ability to communicate clearly in writing and verbally when supporting routine communications tasks.
• Attention to detail when proofreading and formatting content for accuracy and consistency.
• Basic awareness of communications principles across internal, marketing, and corporate contexts.
• Ability to follow established brand voice, tone, and messaging guidelines.
• Basic organizational and timemanagement skills to complete assigned tasks and meet deadlines.
• Willingness to learn new tools, processes, and standards and adapt based on feedback.
• Familiarity with common workplace and communications tools (e.g., Microsoft Office, intranet platforms, basic content or media databases).
• Basic awareness of digital channels such as intranet, email, social media, or web platforms.

Desired Qualifications:

• Familiarity with financial services operating models, including brokerage, registered investment advisory (RIA), and/or financial planning environments, with the demonstrated ability to apply that knowledge within a multichannel, integrated financial services organization.
• Experience using Adobe design software (e.g., Adobe Creative Cloud applications such as Photoshop, Illustrator, InDesign, or similar tools) to create, edit, or support visual and digital content.
• Associate's degree in Communications, Marketing, Journalism, or related field.
• Experience supporting teams in regulated or financialservices environments.

Hours: Monday - Friday, 8:00AM - 4:30PM (Hybrid)
Location: 5510 Heritage Oaks Dr. Pensacola, FL 32526

About Us