New

Sr. Loan Operations Administrator II

Western Alliance Bancorporation
dental insurance, tuition assistance, 401(k)
United States, Arizona, Phoenix
Mar 24, 2026
Job Title: Sr. Loan Operations Administrator II Location: AZ - Chandler 3075 What you'll do: As a Banking Operations / Product Design Analyst you will be oversee a full range of activities to ensure the operational effectiveness and accurate data collection within banking systems and processes. You will provide expertise to lead initiatives focused on reimagining operational processes by designing technical solutions that support internal business units. Working with cross-operational teams, you will develop a deep understanding of current and future processes, create intuitive user-friendly designs, and manage these solutions through development, testing and delivery. Key responsibilities include project management and collaborating with stakeholders to develop effective process solutions and business requirements. In this role, you must think critically, demonstrate independent resourcefulness, take ownership, and communicate effectively with stakeholders at all levels of the business. Design products and features, enhance user experience, and ensure data availability to improve banking processes. Collaborate closely with development teams throughout the Bank to design and integrate processes spanning multiple systems. Manage team priorities, individual projects, iterative improvements, and tech-debt. Work with teams and managers to develop data driven solution designs, while documenting process improvement needs. Summarize, track, train and communicate updates and changes to the end users. Assist in analyzing, resolving, and correcting design or solution issues while communicating impacts and timelines to affected users. Facilitate project planning, develop business and reporting requirements, and conduct application testing to ensure a successful application deployment What you'll need: 8+ years of related experience in Loan Administration, Lending and/or Deposit Sales, or similar field. High school diploma required. Intermediate to advanced knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services. Intermediate to advanced knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices. Knowledge of one or more loan types. Proficient in multi-tasking in a team oriented environment and focused on the highest standards of client service. Intermediate speaking and writing communication skills. Compensation: Hourly range for new hires is generally $42.51 - $52.52 for Fallon, NV. Salary amount is determined by specific job location. In addition, the role may be eligible for annual bonus/incentives earned. Benefits you'll love: We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career! About the company: Western Alliance Bank is a wholly owned subsidiary of Western Alliance Bancorporation. Alliance Bank of Arizona, Alliance Association Bank, Bank of Nevada, Bridge Bank, First Independent Bank, and Torrey Pines Bank are divisions of Western Alliance Bank; Member FDIC. AmeriHome Mortgage is a Western Alliance Bank company. Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process. Western Alliance Bancorporation