New

Digital Product Manager

TEKsystems
$70.00 - $75.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Illinois, Chicago
Mar 18, 2026
Description Need a Product Owner for a new AI product - a chatbot designed to help bankers by answering questions about bank rules and regulations. This person will own the digital banking product, ensure dev teams have what they need, and manage continuous fixes and knowledge evolution for the AI tool. They will lead the end to end strategy, development, and optimization to enhance experience with the tool and drive business growth. This role is responsible for defining product vision, creating user-centric roadmaps, and collaborating with cross-functional teams including technology, UX, operations, risk, and compliance to deliver innovative digital solutions. Key Responsibilities * Ability to run an agile team, deliver, manage people, and possess strong communication and problem-solving skills are paramount. * Responsibilities aligned to Agile delivery, backlog management, stakeholder collaboration, and risk/compliance integration * Less emphasis on enterprise wide product vision setting, and more on execution clarity, sprint planning, refinement, acceptance criteria * Experience with analytics tools (Mixpanel, Adobe, Google Analytics, Power BI, etc.). * Familiarity with APIs, cloud-based systems, or modern banking platforms. Skills Product management, Agile, Digital, banking, Product roadmap, cloud, Jira Additional Skills & Qualifications Product Strategy & Vision * Develop and communicate a clear product vision aligned with the bank's digital strategy. * Identify market trends, customer needs, and emerging technologies to inform product direction. * Build and maintain a strategic product roadmap across digital channels (online banking, mobile app, onboarding platforms, etc.). Customer Experience & Research * Lead customer discovery activities including interviews, surveys, journey mapping, and usability testing. * Translate insights into product features that improve engagement, satisfaction, and digital adoption. * Occasional, local branch visits (within the tower or nearby Illinois) are expected for research and feedback, not extensive travel. Product Development & Delivery * Own and refine product requirements, user stories, acceptance criteria, and success metrics. * Partner closely with engineering, design, and data teams to deliver new digital capabilities. * Manage an Agile development process, including prioritizing the product backlog and participating in sprint ceremonies. * Ensure all products meet regulatory, compliance, security, and accessibility standards. Performance Management * Monitor product KPIs such as adoption, customer satisfaction, conversion, and operational efficiency. * Use data-driven insights to optimize existing experiences and prioritize enhancements. * Drive A/B testing, experimentation, and iterative improvements. Stakeholder Management * Collaborate with business lines (retail, commercial, payments, wealth, etc.) to align product capabilities with business goals. * Communicate product updates, timelines, and performance results to leadership. * Serve as the subject-matter expert for assigned digital banking features. Job Type & LocationThis is a Contract position based out of Chicago, IL. Pay and BenefitsThe pay range for this position is $70.00 - $75.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a hybrid position in Chicago,IL. Application DeadlineThis position is anticipated to close on Mar 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.