Epic Cadence / Referral Analyst - Hybrid - 138800

The Epic Cadence/Referral Analyst will work closely with the project team's clinical leaders and the clinicians and providers to translate business needs into EMR functionality. Involves design, building, testing, and implementation of Referrals and Cadence application in our Epic system. Provides support to clinical and patient access users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards, when adapting the software to meet their needs. Works with operations to create or adapt written protocols. Prepares detailed specs encompassing clinical and authorization processes, information flow, risk and impact analysis. May provide customer service, troubleshooting, and maintenance. As a technical leader in Referrals and Cadence applications, applies advanced professional concepts and extensive industry knowledge to lead and / or work on medium to large projects of broad scope and complexity. May be recognized expert of an area of focus of business in clinical applications.

• Nine (9) years of related experience, education/training, OR a Bachelor's degree in related area plus five (5) years of related experience/training. Related experience in Healthcare Ambulatory and Epic build experience in Referrals and Cadence applications.

• Broadly encompassing or highly In-depth knowledge of 1-2 areas of focus in clinical applications specialty area(s). Knowledge of operations, systems and functions, including planning, design, development, implementation, user support and training, maintenance, quality assurance, and system testing and evaluation.

• Ability to apply advanced problem-resolution skills to highly complex issues, quickly diagnose problems, and develop, test, and implement appropriate and effective solutions in a timely manner.

• Advanced interpersonal communication skills to effectively train, support, and collaborate productively with clinical users and key stakeholders at all professional and technical levels.

• Advanced organizational and project management skills, and ability to lead a team, prioritize tasks, and see projects through from inception to completion on schedule.

• Advanced written and verbal communications skills, to convey highly-technical information and instructions to all levels of clinical users and staff in a specific, clear, and concise manner.

• Advanced analytical skills and expertise in documentation and reporting, with the ability to apply metrics, plan and implement testing systems, collect and analyze performance data, and produce substantive reports and analyses for management use.

• Advanced ability to serve as a technical leader and information resource, and to work collaboratively with key personnel and management, providing guidance and recommendations on systems, improvements, upgrades, and industry advances and trends.

• EPIC Certification Cadence and/or Referrals.

• Experience as a major participant in a clinical system implementation.

• In-depth knowledge in medical group or medical center (hospital) operations and workflow experience.

• Must be able to work various hours and locations based on business needs.

• Employment is subject to a criminal background check and pre-employment physical.