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Clinic/Practice Supervisor, Joint Center

Newton-Wellesley Hospital
United States, Massachusetts, Newton
2000 Washington Street (Show on map)
Mar 28, 2026
Summary Coordinates and oversees day to day operation outpatient practices. Supervise clinical support staff, including all applicable human resource processes and practice operational duties. Does this position require Patient Care? No Essential Functions -Responsible for recruiting, hiring, evaluating, training and developing support staff. -Provides day to day supervision and direction to support staff. -Assigns work and monitors performance. -Monitors/coordinates managed care/billing function including referral process, insurance verification, registration, cash collection, encounter forms and billing. -Participates in the assessment and management of operational functions including patient scheduling, wait times, staff coverage, ancillary tests and follow up appointments, phone systems, transcription services and volume issues. -Oversees purchase orders, petty cash and check requests. -Maintains and orders office supplies and equipment. Education Associate's Degree Related Field of Study preferred High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Experience 0-1 year supervisory experience required 2-3 years' experience working in an academic healthcare environment required Knowledge, Skills and Abilities - Strong understanding of all Office Suite. - Strong communication and organizational skills. - Strong and proven leadership skills. - Ability to work with staff of all levels. - Excellent time management skills. - Generally Accepted Accounting Principles. - Ability to adapt to multiple and rapidly changing priorities and deadlines. The ideal candidate is an experienced, peoplecentered supervisor with a proven ability to lead and support highvolume teams. They bring a strong customer service background, sound judgment in prioritizing competing demands, and a collaborative leadership style that empowers others to perform at their best. This individual leads with empathy, models professionalism, and maintains a steady, solutionsoriented approach in fastpaced environments. A commitment to developing staff and advancing patientcentered care is essential. Join a team that values thoughtful leadership, operational excellence, and continuous growth. In this role, your experience will be trusted, your attention to detail respected, and your leadership will play a key role in fostering an environment where patients and staff alike feel informed, supported, and valued. Newton-Wellesley Hospital is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.